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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

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December 09, 2022

Everything was done correctly and got it back on time. Will be back again for maintenance in the future. More

by claymore219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Nissan of Richmond responded

Hello, thank you! We appreciate your feedback. We are always more than happy to assist you if anything else comes up. Take care! Paula Quick Owner Loyalty Manager

December 09, 2022

Excellent service I really appreciate it and thank you for your service and recommendations for next service More

by STILETTOLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

December 09, 2022

The lady I worked with was super awesome. I am not sure who that Brain guy is More

by JMCCLENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Debbie here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 08, 2022

Excellent customer service, answered all my questions and let me know when my car was ready to be picked up. More

by rabil99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 08, 2022

Has been a great experience there. Which is why I continue to bring my car in with this dealership. More

by DRMALBRO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Dec 08, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

December 07, 2022

Super nice and accommodating to me. Helped me with exactly what I needed and I was very pleased. More

by LEE.AYERS724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Kavon Smith, Johnny Prince, Brian Luberto
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Dec 07, 2022 -

Nissan of Richmond responded

Lee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Dec 07, 2022 -

LEE.AYERS724 responded

You’re very welcome.

December 07, 2022

Very nice atmosphere and very friendly service. I really felt welcomed there. I most definitely will be back. More

by TIMARA.NICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Dec 07, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

December 06, 2022

I have a 2022 Nissan Rogue and I’m having issues with an indicator on and they found nothing wrong More

by shirleythomasspence2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Nissan of Richmond responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Paula Quick Owner Loyalty Manager 804-346-4200

December 04, 2022

I bought my car in 2019 and customer service has been A1. No issues. I More

by QUKRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Dec 05, 2022 -

Nissan of Richmond responded

We are so glad that we have had the opportunity to work with you, and that our team could make customer servicer a top-notch experience. We look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

December 04, 2022

Worked with the scheduling of repair. Completed repair in a timely matter. Took care of all billing questions. More

by uodate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly. Five stars
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Dec 04, 2022 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

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