Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
October 30, 2022

Brian is awesome! !! Best customer service experience. This is my vehicle new home for service. More

by elizabethlouis76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

October 30, 2022

I received a recall notice on my 2016 Nissan Marano. I stopped by the dealership to make an appointment. The day before I dropped off my keys and my car was ready the next day. Everything was great. More

by MAANKER27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

October 29, 2022

Excellent customer service was provided and communication was frequent and professional as expected from the agent. More

by klharp00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

October 29, 2022

I’ve had exceptional service and everyone was very considerate, attentive, polite and reassured me my Versa would be taken well care of and it was. I was very pleased and will recommend your dealershi More

by BB11274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny , Paula Quick , Donnie Washington, Kavon Smith
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

Nov 02, 2022 -

BB11274 responded

I was delighted to give my response & I was told to come by and I would get a free tank of gas. So I went over today Nov 2, & was told I had not been sent the correct survey. So I wanted my gas driving 12 miles. Thanks

October 29, 2022

Easy to get an appt. Car ready right on time and updates from Brian and follow up call when it was finished. More

by Karen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

October 28, 2022

It’s always nice to get my service done specially with Debbie she a lovely lady and very helpful I would recommend her to everyone who wants to service their car More

by MANALMMADBOULY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Debbie here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

October 28, 2022

She was amazing! Always makes my experience the best! Debbie always goes above and beyond More

by Cydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Kavon Smith
Report | Print
Oct 31, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, Cydney, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

October 27, 2022

Very accommodating, they will take the time to listen and walk you through this confusing process step by step. More

by ENRIQUEZPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Quick
Report | Print
Oct 27, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your 5-Star feedback with us! We work hard to make sure our guests have an exceptional experience. We sincerely appreciate your business! Paula Quick Owner Loyalty Manager

October 27, 2022

The service staff was friendly. I got an inspection and I did not have to wait look. More

by lanetp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Oct 28, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. This is what we strive for! Paula Quick Owner Loyalty Manager

October 27, 2022

Although the service took longer than anticipated, the result was satisfactory and I was pleased with the result. More

by jacobcann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Oct 27, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service! Paula Quick Owner Loyalty Manager

1
...
87
88
89
...
460