Nissan of Rivergate

Excellence professional treatment. Josh, service dept gave me honest advice about a car I brought in for repairs.He is unaware I purchased a vehicle from this dealership.I received expe Josh, service dept gave me honest advice about a car I brought in for repairs.He is unaware I purchased a vehicle from this dealership.I received expert advice from Mr. Ed and Mr. Ted. I am elated with the vehicle I purchased.I am appreciative of Mr.Jordan,s help given to me More

Service after the sale My wife and I recently purchased a Nissan Juke from Hays Nissan Rivergate. There were a couple blemishes that needed touch up. Our salesman directed o My wife and I recently purchased a Nissan Juke from Hays Nissan Rivergate. There were a couple blemishes that needed touch up. Our salesman directed our future issues to Angela Perry, customer service owner loyalty rep. We met with Angela and found her very helpful and just as friendly as one could hope for. We scheduled service for the following week. The day before our appointment, a serious family emergency required us to go out of state. We contacted Angela for reschedule and she was as accommodating as she was concerned about our family emergency. We finally got our Juke in for service and it went smooth as could be. Angela arranged for us to have a loaner for the day. She again asked how we were doing regarding the family emergency. Rivergate Nissan is very fortunate to have such a great customer service rep on their team. Dennis & Debbie P More

Strong Management and customer focused To sum up a long story, I had a few questions about how the price of my reached. I had an unpleasant experience with an employee that no longer works To sum up a long story, I had a few questions about how the price of my reached. I had an unpleasant experience with an employee that no longer works there and my questions were not answered. Being upset, I wrote bad reviews without trying to speak to the management of the dealership. Shortly after I wrote the reviews, the General Manager, Ted Williams reached out to me to discuss what happened, as he did not know anything about my issue. After speaking with him, we were able to come to a compromise that made me very happy, and he was able to explain why and how everything the way it did. Because I had a poor experience with an employee that no longer works there, he was able to solve all my issues, and the outcome of the problem surpassed my expectations. Very friendly management that is willing to basically do anything to make the customer happy. Also, I had two sales representatives during the process, Zach and Nathan, and both were very professional and friendly. More

just amazing Nikki wallace Went in with a mind set of being harassed but dealing with Nikki wallace made everything great everything went smooth and she is just the best person. Went in with a mind set of being harassed but dealing with Nikki wallace made everything great everything went smooth and she is just the best person. You need more people like her cause she just made a lasting impression on me and I know I'm gonna stick with her and nissan More

Great Customer Service I was having troubles with my car and Glen Hartley, the service manager stepped in and offered to ride with me. He figured out what the problem was, a I was having troubles with my car and Glen Hartley, the service manager stepped in and offered to ride with me. He figured out what the problem was, and took care of it. He kept in touch via email and phone. Great manager. Garrett was great explaining everything as well. Thank you for fixing my car. More

GREAT Customer Service! 2015 Platinum Pathfinder My husband and I recently purchased a 2015 Platinum Pathfinder from this dealership and we could not be more pleased with the customer service we rece My husband and I recently purchased a 2015 Platinum Pathfinder from this dealership and we could not be more pleased with the customer service we received. Nikki Wallace was our saleslady and I would and WILL recommend her to everyone I know looking for a new vehicle! We called about a Pathfinder we saw online, and Nikki informed us it was indeed still on the lot, and when we arrived, she had it cooled off for us and ready to test drive. Nikki - I was unable to leave a comment on Nissan of Rivergate's website since you are still fairly new to their team, but Thank YOU for everything you did for us and we WILL be seeing you again! Great Job! WE love our new car!!! P.S. We visited Downtown Nashville Nissan before coming to Nissan of Rivergate and I will definitely say, no one will ever make me buy a car that I do not want. Thank you Nissan of Rivergate for treating us like people and not treating us as just a sale. More

Nissan of Rivergate Provided Exclusive Service On July 13, 2015. I arrived at Nissan of Rivergate in Madison, TN, for service on my Nissan Versa for a oil change and tire rotation. The service tea On July 13, 2015. I arrived at Nissan of Rivergate in Madison, TN, for service on my Nissan Versa for a oil change and tire rotation. The service team completed my service in approximately 40 minutes. I was very surprised and happy with their excellent-quick service!!!! Thanks Service Team Sharon Harris More

Great Place to service your car I've heard horror stories regarding getting your car serviced at dealerships, I tried my luck with Nissan Rivergate and so glad I did. the pricing I've heard horror stories regarding getting your car serviced at dealerships, I tried my luck with Nissan Rivergate and so glad I did. the pricing is awesome alongside you're able to use coupons, not to mention the reward program. the staff seems so happy to be there. they are extremely firm on the time that they will have Your car to you as promised. the waiting room is very welcoming. I most definitely trust them with my baby. More

Good atmosphere My name is Shanta and my experience at this dealership is awesome. I enjoy getting my vehicle serviced here. I would recommend this dealership thanks My name is Shanta and my experience at this dealership is awesome. I enjoy getting my vehicle serviced here. I would recommend this dealership thanks More

regar service Quick and friendly service. The service tech only recommended what was needed at the time. They did not try to sell what wasn't needed. Quick and friendly service. The service tech only recommended what was needed at the time. They did not try to sell what wasn't needed. More