Nissan of Rivergate
Madison, TN
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Service Department The Service Department is outstanding. Professional, courteous, and efficient. They tell you upfront exactly what needs to be done and the price. I The Service Department is outstanding. Professional, courteous, and efficient. They tell you upfront exactly what needs to be done and the price. If it doesn't need to be done, they tell you that as well. I recommend this service department whenever I can. This is my second new Nissan and I used this service department with both. I have the utmost confidence in their service and in what they tell me. More
They treat me like family I have been going to Nissan of Rivergate since 2003 when I bought my first Sentra. I do a lot of driving so I am usually there at the service depart f I have been going to Nissan of Rivergate since 2003 when I bought my first Sentra. I do a lot of driving so I am usually there at the service depart for regular maintenance about every 3-4 months. Betsy, Garrett and the Service Manager Glenn have always given top notch service and they have treated me like a member of the family. In a way, I am a member of the Nissan family as I bought my second Sentra at Nissan of Rivergate last year and will continue to take it here for servicing. I wouldn’t consider taking my car anywhere else. More
Wonderful I love my car and the whole process was quick and everyone was friendly. I cannot remember exactly all the people I worked with but I would definitely I love my car and the whole process was quick and everyone was friendly. I cannot remember exactly all the people I worked with but I would definitely recommend Nissan Rivergate to others. More
terry mccormick Rivergate Nissan Service Department makes you feel like family. They are always courtesy and eager to help you fix your mechanical problems and/or jus Rivergate Nissan Service Department makes you feel like family. They are always courtesy and eager to help you fix your mechanical problems and/or just maintian your vechile. They keep you inform as the service is being done on your car. From meeting Garret at the service counter to customer service with Linda the Rivergate experience is positive. I highly recomment Rivergate if you are interested in purchasing a new car! They will not forget all about you after the sale is completed! More
great review Great place for car servive. People are wonderful and will help u with what ever u need done to your car. I would advise. My friends to buy a car at t Great place for car servive. People are wonderful and will help u with what ever u need done to your car. I would advise. My friends to buy a car at this dealer. More
excellent customer service in service dept Unusual experience had black paint on my car from highway. The service dept was very conscientious about helping get my car to detailing. Went above Unusual experience had black paint on my car from highway. The service dept was very conscientious about helping get my car to detailing. Went above and beyond to help. Betsy is very professional and caring. Also the drivers that took me back and forth to my home were nice. More
Winner's Circle Service From beginning to end felt valued and appreciated. They value my time and money as well as a flexible schedule. The whole process was easy, efficient, From beginning to end felt valued and appreciated. They value my time and money as well as a flexible schedule. The whole process was easy, efficient, friendly, thorough and professional beginning with the check-in personnel to the ladies who checked me out. I own two Nissan Rogues and thanks to the Service Department, it made selecting a second Rogue an easy choice when the time came to purchase another vehicle. Thank you! Deborah C. More
In & Out In No Time Betsy was a great help on how to manage my Rewards Points. Staff completed everything very quickly. I witnessed, I believe Garret, helping a senior wo Betsy was a great help on how to manage my Rewards Points. Staff completed everything very quickly. I witnessed, I believe Garret, helping a senior women in making sure all her needs were taken care of in a very understanding and patient way that made her feel good about her car service. More
Awesome! The service team at Nissan of Rivergate is awesome! From the moment you call to schedule your service until the time you pick your car up from servic The service team at Nissan of Rivergate is awesome! From the moment you call to schedule your service until the time you pick your car up from service, everything works smoothly. Garret and his team work well to make sure that what is done is done and when it is complete it is ready for you to go. Garret is always so pleasant and lets me know where my car is in the process. My entire family uses him to schedule their service. It has always been a great experience. More
This service center team really treats me right! Top notch! I purchased a brand new 2012 Nissan Cube (Bali Blue Limited!) at Nissan of Rivergate a couple years ago. I had such a great experience in acquiring t I purchased a brand new 2012 Nissan Cube (Bali Blue Limited!) at Nissan of Rivergate a couple years ago. I had such a great experience in acquiring this Cube (no kidding, was by the grace of luck and the team that I got it) that I decided to give the service department a shot on servicing it. Now be aware I was also originally a do-it-myself'r who would sooner let the vehicle rust than go to a dealership and spend the kind of money I would hear about from others about their dealerships charging. So the first oil change went great, second was great, and through adding parts to my Cube I got to know the service manager and a lot of his team. I have never met a friendly, more helpful, up front, and genuinely interesting team of car people in my life. These people really make me feel like I'm going to a friend or family member to have my vehicle worked on. They ensure I know what's happening, they don't give me run around about replacing the "flux capacitors" or "glove box ponies", and every time I leave there I can feel the difference in my Cube's performance. I sound like I'm blowing smoke about this team, but I'm not. From the service manager, to the techs, to the ladies at the front who process my payment, the whole experience is pretty cool. Plus they have a pretty sweet waiting area to boot. I highly recommend anyone who has issues with your current dealer give these folks a shot. If they can please me, they'll please you. -Ryan White (6'5" Nissan Cube Owner) More