Nissan of Rivergate

The Sales department was amazing to work with.Service department has been terrible. I would encourage everyone to take their car elsewhere to be serviced!! department has been terrible. I would encourage everyone to take their car elsewhere to be serviced!! More

I have never been so amazed with excellent customer service and being treated as a person as I have with Rivergate Nissan. My salesman Brandon was outstanding and knew exactly what I wanted and took no service and being treated as a person as I have with Rivergate Nissan. My salesman Brandon was outstanding and knew exactly what I wanted and took note to all the tiny details that really mattered the most to me. Financing department was great. I didn't have to sit at the dealership a whole day like I have done with other vehicle purchase. I was in and out in 2 hours, I went in the day before and picked what I wanted and gave all the details. Had to bring in for a small service issue. Glenn and Betsy have gone above and beyond to make sure that the issue gets corrected, because every new car should be perfect. I love this attitude. All promises that were made to me have way far been meet. I recommend everyone to give this trusty team your business. More

The best dealer service that we have ever experienced has been at Rivergate Nissan. My wife and I have been taking our Nissans to Rivergate for 4 years. Glenn Hartley, Garret Daniel, and Betsy Newman have been at Rivergate Nissan. My wife and I have been taking our Nissans to Rivergate for 4 years. Glenn Hartley, Garret Daniel, and Betsy Newman have always provided professional, top notch advice, without a high pressure sales tactic which has always been my experience at any dealer. Their recent assistance with a CVT warranty issue was superb and is indicative of their commitment to Customer Service. My wife takes her Nissan to Rivergate for regular service without feeling she will be take advantage of. Whether a Lube/Oil/Filter service, or repair, we both trust the Rivergate Nissan Service Department. More

Larry was an awesome salesman. Patient and kind. He helped us find the perfect car for us. Thank you Larry. Also thank you for getting the car at the right price. helped us find the perfect car for us. Thank you Larry. Also thank you for getting the car at the right price. More

I took my frontier (which I bought from this dealership) in for it's regular service. Garrett came out and told me my battery was bad as the top blew open and was spitting acid. Garrett went out of his wa in for it's regular service. Garrett came out and told me my battery was bad as the top blew open and was spitting acid. Garrett went out of his way to cover my defective battery even though it was past warranty. More

Go purchase your next Nissan from Ed Harding at Nissan Rivergate right away!!! Ed was such a pleasure! He was honest and upfront with my entire family. Ed even came in on his day off to work with us. He d Rivergate right away!!! Ed was such a pleasure! He was honest and upfront with my entire family. Ed even came in on his day off to work with us. He did all he could to make me happy with my purchase. ( I'm VERY hard to please) Very commendable!!! I would definitely buy from Ed Harding (only) again!!! Great Guy and awesome/trustworthy car salesman! More

I explained to Brandon I was trading in my car and my husbands truck but my husband couldn't bring the truck in as he is terminally ill and couldn't leave the house. He was so understanding and came to husbands truck but my husband couldn't bring the truck in as he is terminally ill and couldn't leave the house. He was so understanding and came to our house to have my husband sign the paperwork and pick up the truck. The trade in offers were fair as was the vehicle I purchased. This is my new dealer and I recommend they highly. They know the meaning of customer service. More

This was my second purchase from Hayes Nissan...will go back again for future car/truck need :) staffs were very friendly and courteous and got good trade in value for both of my cars. back again for future car/truck need :) staffs were very friendly and courteous and got good trade in value for both of my cars. More

We brought in our Rogue for a routine tire rotation and oil change. Everything was normal and fine until our service advisor came into the waiting room to tell us about a problem. Glenn walked us out to oil change. Everything was normal and fine until our service advisor came into the waiting room to tell us about a problem. Glenn walked us out to where our car was in the service area. The problem: the wheel lock key was not in the car and they needed to know if we could find out. We couldn't; in fact one never came with our car. The spare set was, unfortunately, not available at the time and there was no way to remove our tires to do the rotation OR fix the tire that they found a nail in. Glenn did not want us to drive a car with a nail in the tire. He told us he would order a wheel lock key for us to keep in the car and get us a rental car for the weekend so we didn't have to worry about being stranded with a flat. We were allowed to chose any rental from the fleet at no cost to us. When my husband returned the rental that Monday, he discovered that the entire service had been comped because of the situation. We greatly appreciated that this service department acknowledged a problem and immediately came up with a solution. The customer service was so good that we won't take our Rogue to any other dealership in town now for service. This service department puts the satisfaction of the customer before anything else. More