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Nissan of Rivergate

Madison, TN

3.5
598 Reviews

1550 Gallatin Pike North

Madison, TN

37115

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Showing 598 reviews

January 21, 2013

My experience with leasing a car from Nissan of Rivergate was extremely positive. Philip did a great job of keeping in contact during the whole process and making the transaction very smooth and easy. More

by rkapeskas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dattilo
January 19, 2013

Very Professional, great customersskills, great saling skills, not pushy great people to work with even Mrs Barbara,I would recomend to anyone who want to purchase a car. More

by ygaines64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Scribner Rodney Jinnette, Rodney Jinnette
January 18, 2013

Bought my second new Nissan in November of 2011 and I have had it serviced there every since. Everyone from the sales department and the service department have been great! If you are thinking about buyi More

by Jrochelle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dattilo, Rodney Jinnette
January 16, 2013

I have purchased 2 brand new Nissans from Nissan of Rivergate in the past, just bought my 3rd this weekend, a sweet 2012 Titan Pro 4x! I worked with Rodney and Dwayne in sales, I have actually dealt wi More

by slappy13
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Dwayne, Barbera & Kim
January 15, 2013

I would just like to thank you for the hospitality on my recent visit to your dealership. I bought a new Titan from Rodney and he was very informative and willing to work with me on my trade. I changed manu More

by Titan SL lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jinnette
January 01, 2013

Worst experience we've ever had. I questioned the price given to me on a 2013 Altima SV by Rodney and he got mad, almost shouting how I was questioning his integrity, then the got up and stormed out, leavi More

by zachspud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Jinnette
Jan 14, 2013 -

Nissan of Rivergate responded

Dear Zachspud, Upon recieving your complaint, I have tried diligently to contact you for the past 10 days through the private message board on the Dealer Rater website to discuss the situation at hand before it went to a public platform inaccuratly. We take your accusations seriously. We strive for the very best in customer service. It is unfortunate that we have come to bringing this situation that I believe to be inaccurate as you described to the public. This situation saddens me as Nissan Of Rivergate has been doing business in the same location for 22 years with thousands and thousands of happy customers. After speaking with the sales staff, our customer relations managers, our operators who where close by during this alleged incident, as well as a customer who witnessed the opposite as you descibed we have determined this..... There are always two sides to every story. I will always welcome any customer to enlighten me on any issues that might arise. If you like to speak with me then my door is and always will be open to help. Martin Herr General Manager Nissan Of Rivergate martin.herr@nissanofrivergate.com

December 11, 2012

UPDATED: I spoke with Martin the day after the lapse in communnication occured. He was very helpful and I believe he tried to get a deal together. In further conversation he realized why I wanted to trade More

by cfbf75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 10, 2012

Angela was real nice through the whole transaction. Helped us in everyway,made sure I had the color truck I wanted, all the add ons I wanted,at the lowest cost possible. Even made sure the songs playin More

by Freebird3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Scarbrough
October 17, 2012

Phillip and Rod were a class act start to finish in getting my deal done. I couldn't have asked for a better experience. They went above and beyond to get my deal done and get me in and out in a exped More

by Clwilson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dattilo, Rodney Jinnette
May 29, 2012

Well I bought a 2009 Nissan Rouge from Carnival Kia in Rivergate Thursday afternoon. The transmission just all of a sudden went out Friday night. Kia took the car to Nissan and what looked like a bad tran More

by kvanconant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
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