Nissan of San Bernardino

Amazing People I worked with Justin and Chris from the beginning they made me feel welcomed and valued, They were amazing I will most definitely be returning I worked with Justin and Chris from the beginning they made me feel welcomed and valued, They were amazing I will most definitely be returning More

Service I love the fact that I can call same day and get appointment. Claudio was my service guy excellent customer service was their as soon as I pulled up. I love the fact that I can call same day and get appointment. Claudio was my service guy excellent customer service was their as soon as I pulled up. More

Highly recommend! Literally the best customer service I've ever received at a service center! I would highly recommend this service center! Paul was great! I really did Literally the best customer service I've ever received at a service center! I would highly recommend this service center! Paul was great! I really didn't expect to receive the high quality of service! More

Steven Trevino is the rep who always helps me and helps me get the service I need and want Steven goes above my standards every single time I go to Nissan Trevino is the rep who always helps me and helps me get the service I need and want Steven goes above my standards every single time I go to Nissan of San Bernardino. Great guy and does his job the best I've seen thank you Nissan of San Bernardino for Steven Trevino. More

Excellent Service Service is excellent. Very satisfied and definitely will recommend this dealership to family and friends. Jordan Green is very knowledgeable and was Service is excellent. Very satisfied and definitely will recommend this dealership to family and friends. Jordan Green is very knowledgeable and was very thorough. Thank you. More

Customer service They used to do a great job explaining what ever was need it to fix my problem not enymore bad service with the mechanics and the service people at th They used to do a great job explaining what ever was need it to fix my problem not enymore bad service with the mechanics and the service people at the front bad customer service they are now just focus on selling parts that you dont need they just to give my truck a quick wash not no more and the waiting time is horrible even with an appointment i dont recoment this dealer to one More

Pretty friendly and informative. Good experience. Refreshments and courtesy shuttle offered. Not pushy about unnecessary items for your vehicle or service. One of my better experience Good experience. Refreshments and courtesy shuttle offered. Not pushy about unnecessary items for your vehicle or service. One of my better experiences at a dealership. More

Maintenance and customer service They had the vehicle done the same day. Special thanks to Ron for his customer service. Took care of the issue and I left a happy customer. They had the vehicle done the same day. Special thanks to Ron for his customer service. Took care of the issue and I left a happy customer. More

Awesome service! Had my Nissan NV serviced on Thursday and the service was remarkable great customer service and the staff was very friendly and helpful! Richard, A Had my Nissan NV serviced on Thursday and the service was remarkable great customer service and the staff was very friendly and helpful! Richard, Air One Air Conditioning, Heating & Plumbing More

Terrible service, phenomenal waste of time I placed an appointment 6 days prior to the service because I was told on the initial day I couldn’t be helped for an oil change and a slight alignmen I placed an appointment 6 days prior to the service because I was told on the initial day I couldn’t be helped for an oil change and a slight alignment adjustment. My appointment at 7am, arrived 15 beforehand. Was told it’ll be 2.5- 3 hours, oil change half an hour the rest the alignment. Around 8:30 my service advisor Steven tells me they are just now putting oil in my car. So I was. 10am comes around so text him how it’s going so far. About 15 minutes later he walks by and tells me that they will be taking off the rack soon and that they only let certain people work on 370zs. Another 10 min go by and it’s right back up on the rack. Around 10:45 the mechanic parks my car walks the keys in the office and hands the paper work to Steven. As I stand and wait over 10 more minutes for him to stop talking with the other mechanics out where they work on cars. I leave at 11am for my 4 hour stay and drive home and now my alignment pulls in the opposite direction I brought it in for. Gigantic waste of time and can’t even trust their mechanics that are supposedly well trained on those styles of vehicles. More