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Nissan of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.5
214 Reviews
At Nissan of San Bernardino, we proudly serve drivers from Colton, Fontana, Rialto, Redlands, Rancho Cucamonga, and the surrounding Inland Empire communities. As your trusted local Nissan dealership, we are dedicated to offering a stress-free and rewarding car-buying and ownership experience. Whether you’re in the market for a new Nissan, a Certified Pre-Owned model, or dependable service, our team is here to make every step seamless.
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735 West Showcase Dr

San Bernardino, CA

92408

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Showing 214 reviews

May 25, 2020

I had lost confidence in dealership service center and had gone to a new one for me for the first time. I was pleasantly surprised! The service department was great! And they solved my car problem. I wi More

by Mymy
Recommend Dealer
Yes
Employees Worked With
Service Department Anthony
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May 25, 2020 -

Nissan of San Bernardino responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Zarich, General Manager

May 17, 2020

Chad in service was great! He really helped me in all aspects while my car was being serviced he even got me a loaner car as my car needed to stay there for a few days. I bought and always service my car More

by mari_0821
Recommend Dealer
Yes
Employees Worked With
Chad Darett from service department
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May 18, 2020 -

Nissan of San Bernardino responded

Mari, Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller Nissan San Bernardino. Please don't hesitate to reach out if you need anything else. John Zarich, General Manager

May 11, 2020

Service advisor Chad was awesome. But the mechanics don't clean after themself. Mechanic left grease/oil on the exterior and interior of my vehicle. Chad is the only reason ill return. More

by Travon
Recommend Dealer
Yes
Employees Worked With
Chad
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May 12, 2020 -

Nissan of San Bernardino responded

Hi Travon, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Nissan San Bernardino. - John Zarich, General Manager

May 08, 2020

replace radiator great job on getting items fixed would just like a call back on progress and/ or anything else that might come up that could delay getting vehicle ba More

by Maclaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and do not know mechanics name
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May 10, 2020 -

Nissan of San Bernardino responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your feedback. Thank you again for choosing Larry H. Miller Nissan San Bernardino, we look forward to having you as one of our valued customers for many more years to come! - John Zarich, General Manager

April 27, 2020

More interested in Sales than customer service. disappointing interaction with service person. He seemed to only interested in selling me tires, battery, and repairs. Do not care for the changes tha More

by Bald Eagle Retired
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chad Darrett
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Apr 29, 2020 -

Nissan of San Bernardino responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Saul Carrillo, General Manager

April 19, 2020

Anthony in service is always helpful, and kind.. He treats his clients like family..My vehicle is always done in a speedy amount of time. More

by shannonisrael74
Recommend Dealer
Yes
Employees Worked With
Anthony in service ..
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Apr 19, 2020 -

Nissan of San Bernardino responded

Shannon, We are very happy to hear Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Zarich, General Manager

April 09, 2020

Very bad service. When my husband called to make the appointment the guy was very rude to him and they didn't rotate my tires. More

by blancat223
Recommend Dealer
No
Employees Worked With
Sean Swanson, Charlie Nettles
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Apr 10, 2020 -

Nissan of San Bernardino responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Saul Carrillo, General Manager

April 08, 2020

Even though they was a scheduling error and my appointment wasn’t showing up on their calendar and they had already completed there last car they were able to squeeze me in and complete my service More

by Mjmwillis04
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Print
Apr 08, 2020 -

Nissan of San Bernardino responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so glad that we could accommodate you! - John Zarich, General Manager

April 05, 2020

Fast and efficient service. We were greeted with smiles and out of the dealership in less than two hours. The problem was fixed and haven’t had issues so far More

by E_franceen_rodriquez
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez, Afton McKinlay
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Apr 06, 2020 -

Nissan of San Bernardino responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Saul Carrillo, General Manager

April 04, 2020

I did not deal with internet,admen,or dept, they were good and replaced recalls,but my phone still answers when I dont want it to More

by Scouse0627
Recommend Dealer
Yes
Employees Worked With
I dont remember his name
Print
Apr 06, 2020 -

Nissan of San Bernardino responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Saul Carrillo, General Manager

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