Nissan of Staten Island

very friendly staff from the time you enter the place to the time you leave you feel welcome..staff are very professional, helpful and friendly..give you advise make you from the time you enter the place to the time you leave you feel welcome..staff are very professional, helpful and friendly..give you advise make you feel very comfortable... this was my 1st time and its now my place for business when it comes to car...thank you More

Bait and switch / Unauthorized credit pull Spent 30-45 minutes at the Staten Island Nissan looking at leased vehicles. They me asked to fill out some paperwork which raised an eyebrow and led m Spent 30-45 minutes at the Staten Island Nissan looking at leased vehicles. They me asked to fill out some paperwork which raised an eyebrow and led me to ask if it was for a credit pull. I specifically said I didn't want my credit run, and the salesman - Sharone - looked me in the face and said it wasn't for a credit pull, not to worry and that they wouldn't pull the credit. We spoke numbers briefly and I left after their floor manager came over to discuss their "best" offer. The next day I received 3 credit alerts that SI Nissan ran my credit after specifically being asked not to, and being told that they wouldn't run it. Called the dealership back to question it and they said it wasn't a big deal and that they had my authorization. I rehashed the whole story about my questions on the paperwork, my requests and their promises not to run it. Apparently their word doesn't mean anything so they are not to be trusted and basically laughed me off. Word of advice for them is to remember to mute their phones when they're discussing their customers as I heard them going back and forth amongst themselves trying to come up with an excuse for why they ran my credit while I was waiting on the phone. Word of advice for consumers, stay far away and shop in NJ where the salesmen I eventually bought a car from actually were courteous and easy to work with. More

STAY AWAY IN DROVES!!!!! This place stinks on ice!!! Have to go back for third time for a vehicle I bought last week. Gave it to me with lights out, broken door handle, dirt This place stinks on ice!!! Have to go back for third time for a vehicle I bought last week. Gave it to me with lights out, broken door handle, dirty and several other problems. Brought it to get fixed and they came back with a broken window switch which he didn’t have when I brought it in. Finance manager Dan is crooked as a dog‘s hind leg!!! Buy a horse before you buy a car from this place. More

This Service Center is the worse in my 17th years experience 17 years already i'll been with Staten island Nissan Services, David Dann knos me very well, i was purchased for this years 4 new nissan cars from hi 17 years already i'll been with Staten island Nissan Services, David Dann knos me very well, i was purchased for this years 4 new nissan cars from him, but because of good service, no anymore nissan car in my life, please customer should be never use Staten Island Nissan Service Mikhail More

Very professional. Very knowledgeable. Very courteous. David was not only very knowledgeable about the product we were looking at ,which was a Nissan rogue sport, But he also was able to get us the car we David was not only very knowledgeable about the product we were looking at ,which was a Nissan rogue sport, But he also was able to get us the car we wanted at the price we wanted to pay and we were able to leave our old car with him and drive off with the new car. I can not think of another transaction that ever went so smooth. We are now loyal customers. More

Stay away from them.. my car lease got toward the end i had two payment left so i stop by there to shop around and see what the deals are than they lie to me saying we will my car lease got toward the end i had two payment left so i stop by there to shop around and see what the deals are than they lie to me saying we will take care of the two payments and desposition fee so you don't have to worry about it unfortunately i decide to purchase a new nissan altima 2017 it past already two month after i bought a car from them the bill still comes to me i spoke to NMAC customer service i explain to them how these liers told me we will take care of the two payment left on my previous lease NMAC customer care say what ever the sales manager told you is INCORRECT as a courtesy NMAC waive the deposition fee ...but two payments will not be waived i stop by to Dave already 3 times all what i hear from him is you got to wait for the payment to clear up it past already two month bill still comes to my house ...bottom line is stay away from them and don't trust anything what they tell you i regret by buying a new car from them wish if i could take the business somewhere else one thing for sure i will never buy from them ever again i would not recommend to anyone to buy from them..... More

Great place Went into dealership with bad credit after being turned away at other dealerships once i walked into nissan of si i was met with a sales person stepha Went into dealership with bad credit after being turned away at other dealerships once i walked into nissan of si i was met with a sales person stephano oliveiri an after explaining my situation he assured me we will get it done 24 hrs later i left with maxima platinum durango 1500 an q 50 all for my sons. These people that worked with me were professional the facility was immaculate and were the friendliest people right down to the car detailer i wanna extend my highest compliment to all the employees there and thank you so much for the help u given me an my family . I highly recommend nissan of staten island. More

Outstanding Purchasing Experience From the receptionist, Nicole Magniccari, the salesman, Damiano Inzertillo (called Danny), the Sales Managers, Dave Dann & Vlad Frankel, Financial Man From the receptionist, Nicole Magniccari, the salesman, Damiano Inzertillo (called Danny), the Sales Managers, Dave Dann & Vlad Frankel, Financial Manager, Paul Aguilar and Naeem Sheikh who demonstrates how each feature you have works; your experience with this dealership is exceptional. Customer satisfaction is a priority. Each person mentioned above takes great pride in ensuring the customer's needs and wants are met according to their specific area of expertise. After experiencing the best, nothing less will do. Check them out!!! More

Great dealership experience! SEE DAMIANO! Two weeks ago, my husband and I found ourselves at Nissan of Staten Island. We were looking for some extra room as we are expecting at the end of this Two weeks ago, my husband and I found ourselves at Nissan of Staten Island. We were looking for some extra room as we are expecting at the end of this year. Damiano worked with us to make sure we left happy. One week and two Nissans later, we are beyond content. This dealership truly works with you. Great atmosphere and superb service. From Sales to finance to product knowledge, they excel. Damiano is the man! More

Ken went the extra mile for my wife and i Took my wifes versa there for an airbag recall only to find out that the parts to repair the drivers side airbag will not be available until spring 20 Took my wifes versa there for an airbag recall only to find out that the parts to repair the drivers side airbag will not be available until spring 2018 (it is now Aug 1 2017 This means that my wife will be driving her car for 8 or 9 months with. the potential to have the airbag inflator explode possibly injuring her badly or killing her (according to the NHTSA website) . Ken mentioned that he and the service manager would look into a possible loaner car but they would need authorization from Nissan.. I did not give it too much thought and took my wife's car home after they fixed the passenger side airbag. SURPRISE SURPRISE. a day later Ken called my wife and tells her to come in and pick up her loaner car.!, I was floored. This is the first time any dealer or dealer service dept has shown such compassion for us as a customer. I have yet to pick up the loan but suffice it to say I am impressed The new owners have truly turned the place around from what I found when we first had the car serviced.. Quite a turnaround. I think they have found a new customer More