Nissan of Stockton

The beginning of this relationship started with a simple inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in forth and it felt like I was talking to an old friend. So, after that I was on my way to Stockton Nissan, an hour drive one way! He was straight forward, to the point and I believe, did everything he could to put me into a new car that I really wanted. So, you get two thumbs up from me!!! Thanks~ More

Nothing but problems with this dealership and most of its staff including its owner and used car manager. If you are thinking of buy a Nissan from them, do yourself a favor and go to either Modesto or Elk staff including its owner and used car manager. If you are thinking of buy a Nissan from them, do yourself a favor and go to either Modesto or Elk Grove and do not waste your time there. Need more advice go see the Stockton Forums at www.topix.com/forum/city/stockton-ca Trust me and others who will not go there again. More

Their service staff does not know how to operate the equipment. They sell factory second tires with defects. My wife left the dealership after being persuaded to get new tires with vehicle shaking, stee equipment. They sell factory second tires with defects. My wife left the dealership after being persuaded to get new tires with vehicle shaking, steering erratic, performance gone. Turns out the tires were defective, the 4 wheel alignment had been absolutely botched and all four tires were out of balance. UPON RETURNING TO THE DEALERSHIP, WE WERE INFORMED THAT THE TIRES HAD BEEN USED AND NOW WOULD NOT BE ACCEPTED AS RETURNS. I CAN NOT TELL YOU HOW UPSETTING DEALING WITH THIS DEALERSHIP IS. JUST LIKE THE PREVIOUS REVIEW, THREE OTHER GENTLEMAN AND SCOTT HIGH-TAILED IT TO LEER AT ME AND PROVOKE ME AS I LEFT. I had the tires replaced at Costco. I still have the tires the dealer installed with large bumps, extra bands of rubber, bubbles inside the tires. I have two tire stores letters commenting on the excessive, incorrect weighting of the balance job. I just had all four tires re-aligned after paying the dealer $80.00 to butcher my 2006 Nissan Pathfinder. The alignment shop said their machine is screwed up or their personnel don't have a clue. Our Pathfinder runs excellent now. We can't believe that the same place that sold us our new Pathfinder would do this to us and then not just give us our $735.87 back. We had so much extra time involved running around confirming our suspicions about these tires and their installation. When confronted with the facts, STOCKTON NISSAN'S MGR. SCOTT *&%#$^#^% (WHATEVER HIS NAME IS) BASICALLY SAID "F**K Y*U". WE'RE NOT TAKING BACK USED TIRES WHETHER THEY'RE DEFECTIVE OR NOT. HE WOULDN'T EVEN LOOK AT THEM OR MY PAPERWORK. To make matters even worse we paid the extra $5000.00 for the platinum service agreement. These guys are crooks and criminals. DON'T, I REPEAT, DON'T GO ANYWHERE NEAR THIS DEALERSHIP.....GO TO MODESTO, THEY'RE DECENT FOLKS OVER THERE. IF YOU AT STOCKTON NISSAN ARE READING THIS, WE'VE OPENED A DISPUTE WITH OUR CREDIT CARD. We will not pay you. We will see you in court if you choose where you will pay our attorney fees. Any laymen can look at the inside of these tires and know they are defective. When a dealership has this many defective tires, it becomes pretty obvious that they're buying factory seconds "back door". We have letters stating the balance job and alignment were performed incorrectly. We invested a lot of extra time in this and finally have our vehicle running correctly again. There's no way in hell we're going to pay for STOCKTON NISSAN to due this to us. TO BE CLEAR........NEVER EVER GO TO STOCKTON NISSAN FOR ANYTHING UNLESS YOU ARE A MASOCHIST IN NEED OF SOME PAIN! More

Absolutely memorable quote followed by threats of Absolutely memorable quote followed by threats of physical harm by the Internet Manager to a perspective customer regarding a serious inquiry Absolutely memorable quote followed by threats of physical harm by the Internet Manager to a perspective customer regarding a serious inquiry about a purchase of New Nissan 350Z. Though the most interesting aspect of this experience with the dealership was indeed AFTER the customer left the Stockton Nissan dealership and proceeded around the "auto mall drive" to exit the auto mall. The ENTIRE sales force came to the dealership street boundary looking for a physical altercation with the customer. Granted, this may not be the normal routine of handling clients for this dealership, but is was certainly memorable. This will be this clients last and only memory of this dealership. If you WANT to get into a fight prior to buying an automobile, even if you don't NEED to get in a fight, this is the dealship for you. More