Bought a 2019 truck, battery died on them getting it ready for me. I was told come back tomorrow, we'll have service put a New battery in it. Sad cuz I was excited buying my first brand new vehicle, but didn't get to leave with it. There was also issues with my paper work. Too much to go into. Next day was called saying yay your truck is ready. I pick it up and go down the road to buy him a Harley. Everyone saying wow that's a nice truck. Just to be embarrassed when my truck wouldn't start. So we had to get a jump. To our surprise, what do you know, same bad battery. We were lied to. Had to take the truck back and leave it again. Finally got it back, finally with a new battery. At this point I don't feel that I can trust them unfortunately. I took my truck in to get a handle put on, that broke the 1st night I got to take it home and the scratches buffed out on my brand new 2019 truck, that were on there when I bought it. After 3 days I was able to pick it up. First day was told handle was delivered in the wrong color and will be here in the morning. Ok. 2nd day, ok truck ready come get it. Then called back no don't come it's not ready they didn't buff it. 3rd day no one called, so about 5pm, I call. Your truck is ready, but the handle is on national back order. Ok...and said my truck was all buffed and looks great for me. Ok, why didn't anyone call me!!? I picked it up, signed paperwork without seeing it. I waited outside for them to get my truck. Once they brought it up, I was appalled!!! My truck was as dirty as I brought it in. No one buffed my truck. All the scratches still there. I complained that it wasn't done, to be laughed at and told that it was. I had to push the dirt away to show the scratches were still there. Oh and now there's a new scratch that wasn't there when I dropped it off. My truck is filthy are you kidding me!!!! Then I was told ok bring it back in 3 weeks or so when the handle gets in and they'll make sure it gets buffed out. Oh and make sure you give us a good review when you get it. Wow! Point is, 3 days they had my truck, nothing was done, I was lied to and laughed at, when it was there fault. Now I feel like I can't trust them. I'm scared to even give them my truck again. I wasn't able to read the paperwork I signed until I got home, because I didn't have my reading glasses. When I got home my fiance was beyond mad, because what happened. We look at the paperwork and it said my truck was detailed and buffed. Wow, no it wasn't!!!! I left a message for the service manager and it took her days to call back. It went to voicemail. At this point I can't even talk to them. Accept I have no choice. I propose they actually do a (free detail) on my truck now, including buffing my (entire) truck and have it back to me in a timely manner!!!! So if the Service Manager wants to agree and make sure it's all TRULY done as I stated, then I'll bring it back in. Call me to let me know please JC. Once I'm given good service and I have a reason to be happy, then I'll give them a good review.