Nissan of Stockton

I had my car appraised over the weekend by their Acquisition Manager and he said it was worth around 46k and told my wife and I that he would honor it for seven days. I asked for something in writin Acquisition Manager and he said it was worth around 46k and told my wife and I that he would honor it for seven days. I asked for something in writing but he replied that don’t have an official form to fill out…two days later when I called to find out if that amount would be put towards purchasing a vehicle from their dealership or would they just purchase it from me…and then all of a sudden it was valued at 40k not the 46k. He(Acquisition Manager)said that’s because they have something similar and it’s been their lot for awhile so they weren’t even interested! More

Horrible service, bought a truck back in December on test drive truck sounded horrible service department checked it out said it was a bad cluster gauge. After multiple attempts at reaching them over this is drive truck sounded horrible service department checked it out said it was a bad cluster gauge. After multiple attempts at reaching them over this issue haven’t returned any of my calls. At this point I would say please avoid this place horrible customer service. More

This is the worst place to get a car they sell you a car that's already broken and expect you to deal with it that's already broken and expect you to deal with it More

Buyer be aware! I guess this pandemic crisis has bought back some old tricks at this Nissan dealer. False advertising, bait and switch, sub par customer service.. etc. Advertise a low price on-line and inf back some old tricks at this Nissan dealer. False advertising, bait and switch, sub par customer service.. etc. Advertise a low price on-line and inflate it on the back end when you inquire with a bunch of useless dealer add-on not requested by the buyer. Glad we figured it our prior to making a drive to Stockton to waste our time! I would stay away.. do you due diligence and only deal with businesses with ethical and professional service, after all it is the least we can ask for as consumers. Cheers! More

Purchased truck from them at the beginning of February and still have not received license plates. Stockton Nissan failed to smog the vehicle before they sold it to me. They do not return phone calls, so and still have not received license plates. Stockton Nissan failed to smog the vehicle before they sold it to me. They do not return phone calls, so I was forced into paying for a smog out of pocket. When you do get a hold of them they lie and say they’ve completed their part and submitted information to DMV. I’m currently driving around on an expired temporary plate and have to waste my time going to DMV to obtain a temporary operating permit. More

Joshua Harrison, was especially helful in trying to find me just the right vehicle. He was so honest, and genuine. I highly recommend Nissan in how they treat their customers; no heavy sales tactics and pat me just the right vehicle. He was so honest, and genuine. I highly recommend Nissan in how they treat their customers; no heavy sales tactics and patient in truly hearing the needs of the customer! In fact, all of the staff at Nissan were friendly no matter how often I showed up! 🙂😀 More

Bought a 2019 truck, battery died on them getting it ready for me. I was told come back tomorrow, we'll have service put a New battery in it. Sad cuz I was excited buying my first brand new vehicle, but ready for me. I was told come back tomorrow, we'll have service put a New battery in it. Sad cuz I was excited buying my first brand new vehicle, but didn't get to leave with it. There was also issues with my paper work. Too much to go into. Next day was called saying yay your truck is ready. I pick it up and go down the road to buy him a Harley. Everyone saying wow that's a nice truck. Just to be embarrassed when my truck wouldn't start. So we had to get a jump. To our surprise, what do you know, same bad battery. We were lied to. Had to take the truck back and leave it again. Finally got it back, finally with a new battery. At this point I don't feel that I can trust them unfortunately. I took my truck in to get a handle put on, that broke the 1st night I got to take it home and the scratches buffed out on my brand new 2019 truck, that were on there when I bought it. After 3 days I was able to pick it up. First day was told handle was delivered in the wrong color and will be here in the morning. Ok. 2nd day, ok truck ready come get it. Then called back no don't come it's not ready they didn't buff it. 3rd day no one called, so about 5pm, I call. Your truck is ready, but the handle is on national back order. Ok...and said my truck was all buffed and looks great for me. Ok, why didn't anyone call me!!? I picked it up, signed paperwork without seeing it. I waited outside for them to get my truck. Once they brought it up, I was appalled!!! My truck was as dirty as I brought it in. No one buffed my truck. All the scratches still there. I complained that it wasn't done, to be laughed at and told that it was. I had to push the dirt away to show the scratches were still there. Oh and now there's a new scratch that wasn't there when I dropped it off. My truck is filthy are you kidding me!!!! Then I was told ok bring it back in 3 weeks or so when the handle gets in and they'll make sure it gets buffed out. Oh and make sure you give us a good review when you get it. Wow! Point is, 3 days they had my truck, nothing was done, I was lied to and laughed at, when it was there fault. Now I feel like I can't trust them. I'm scared to even give them my truck again. I wasn't able to read the paperwork I signed until I got home, because I didn't have my reading glasses. When I got home my fiance was beyond mad, because what happened. We look at the paperwork and it said my truck was detailed and buffed. Wow, no it wasn't!!!! I left a message for the service manager and it took her days to call back. It went to voicemail. At this point I can't even talk to them. Accept I have no choice. I propose they actually do a (free detail) on my truck now, including buffing my (entire) truck and have it back to me in a timely manner!!!! So if the Service Manager wants to agree and make sure it's all TRULY done as I stated, then I'll bring it back in. Call me to let me know please JC. Once I'm given good service and I have a reason to be happy, then I'll give them a good review. More

Excellent customer service & incredibly quick repairs!! I brought our Nissan Versa Note in to have the USB Port replaced as when the cover broke off it went into the console area. The staff was familiar wi I brought our Nissan Versa Note in to have the USB Port replaced as when the cover broke off it went into the console area. The staff was familiar with something similar to this happening, and was able to replace the part faster than I expected, and even washed the car as well. I have been & will continue to recommend them, thank you all! More

Great Customer Service Everytime ai go there to get my vehicle serviced. I always go to Amanda. She is THE BEST. She always provides me with EXCELLENT customer service. Everytime ai go there to get my vehicle serviced. I always go to Amanda. She is THE BEST. She always provides me with EXCELLENT customer service. More

Wonderful place to go. Amazing service! Kealani helped me and my families dream come true. She was so nice, efficient, she is concerned about our experience. She pays attention to you and s Kealani helped me and my families dream come true. She was so nice, efficient, she is concerned about our experience. She pays attention to you and she went out of her way with everything to help my family. I will continue to recommend them . Thank you so much! More