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Nissan of Streetsboro

Streetsboro, OH

4.1
108 Reviews

885 Classic Dr

Streetsboro, OH

44241

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Showing 108 reviews

December 28, 2020

I had a great experience with Shawn Huffman. He brought my new vehicle to my job. He was very helpful and even followed up with a phone call. More

by vhumpal1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Huffman
Dec 29, 2020 -

Nissan of Streetsboro responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2020

Imagine your wife goes to this dealership on Christmas Eve to purchase a used vehicle from their lot with letter in-hand of approved financing from our credit union. The day after Christmas and learning m More

by Happy Klaben Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron the salesman and John Marhofica the sales manager., Nick morano, Anthony Accardi, Chris Farley, Thomas Gilliam, Ricardo Holloway, Eben Wicks, Brad Sopata
Dec 28, 2020 -

Nissan of Streetsboro responded

Mr Knapp. I have received your emails and constant degrading to our staff. As noted in our system we do not hold vehicles. They sell on a first come first serve basis. Also, as it was explained to you, you had every opportunity to purchase the vehicle on 12/24 during your first visit and chose to wait until 12/26. We cannot explain to the customer on 12/26 that did purchase the vehicle, that we would be holding it for a customer that might purchase it later. It is unfortunate that the vehicle sold prior to you purchasing it, but we were very upfront in explaining that. I will remove your contact info from our list.

Dec 30, 2020 -

Happy Klaben Car Buyer responded

Your dealership and employees WERE NOT upfront to explaining your policy of not holding vehicles to my wife on 12/24! The salesman she dealt with (Aaron Nance) NEVER mentioned this to her. And upon calling your dealership at 9:00am on 12/26, Aaron again failed to mention Nissan of Streetsboro does not hold cars for buyers. (I called him as soon as you opened to advise him we would be in shortly with check in hand). The clear matter of the fact is you took advantage of my wife, sold the vehicle out from under us and sold it to someone else who financed the vehicle through Nissan of Streetsboro. You and your staff have NO IDEA of good customer service. Don't twist my words buddy. You are a dealership of CROOKS.

December 19, 2020

What a GREAT place to buy a car!! They were able to get us financed well below what we expected! Friendly, courteous and made the experience fantastic for us! Austin did everything he could to get us in th More

by TMFitts31719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Pastva
Dec 29, 2020 -

Nissan of Streetsboro responded

Tmfitts31719, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Dec 29, 2020 -

Nissan of Streetsboro responded

Tmfitts31719, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2020

Great experience buying my Altima. The salesman even drove my car home for me. The buying experience was quick and got a great price. I’ll be back the next time I need a new car. More

by Jeffc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gavalier, Eben Wicks
Dec 29, 2020 -

Nissan of Streetsboro responded

Jeffc, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!

November 25, 2020

From our sales person to the F & I department everyone was courteous and we felt we were dealt with very honestly. Definitely worth the hour drive. More

by Tammysakony
Recommend Dealer
Yes
Employees Worked With
Ricardo Holloway, Eben Wicks
October 15, 2020

When i was in need of a new truck Austin was an awesome help in finding what i wanted at a great price. I would definitely recommend Austin and his team to anyone looking for a new vehicle. More

by Legocrazymaniac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Pastva, Eben Wicks
Nov 11, 2020 -

Nissan of Streetsboro responded

Thanks for leaving a review for Austin!

October 11, 2020

Dealt with Austin Pastva and couldn't be happier. He was a pleasure to work with. Down to earth and didn't try to pressure us into anything. If your looking for great customer service check him out. More

by cledagrimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin pastva
Nov 11, 2020 -

Nissan of Streetsboro responded

Hi Cledagrimes, we are very happy to have provided you with such a positive experience!

September 30, 2020

Had a great experience through the entire process. Individuals at reception were very friendly. Tom G. was a very helpful, friendly, and honest salesperson. Working with Chris F. on the finances was s More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Farley, Thomas Gilliam
Nov 11, 2020 -

Nissan of Streetsboro responded

Joseph, we really appreciate your feedback!

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