Nissan of Streetsboro

First off, the fact that you removed my original complaint on this site because of WOKE pronouns indicates to me your lack of customer service. Because of that unprofessional response on your part. complaint on this site because of WOKE pronouns indicates to me your lack of customer service. Because of that unprofessional response on your part. You need to go out of business because you lost the sole purpose if surviving as a business. My service appointment turned into another disaster at your dealership: . • I arrived at 11:00 because of traffic issues on RT14. • Handed over my keys and was asked told to go wait in the waiting room. • I needed a simple 15-minute oil change. • The customer service rep suggested a tire rotation, I guess, please hurry. • After waiting for an hour, I went out to the garage area. • No one was working, no one was anywhere to be seen. • My car was sitting in line to be next for something. • OK that’s it, I asked for my keys so I can leave. • The person at the desk, came to my SUV next to the steps • They asked me to walk to the far end of garage to the overhead door. • They would bring my SUV down. • I did not appreciate that request at all. • I have a bad back and wear a back brace 16 hours a day, walking is very painful. • They finally brought the car and told me to drive over the hose so the door opens. • I did as I was told and left. • Unfortunately to hood was popped up and started shaking on route 14. • I had to pull over quickly into Home Depot to reset the engine hood. • So, let’s do this, erase all information you have about me in your computers. • Do not expect me to return to your dealership. • I am going to dump the Rogue NISSIN I own in the spring • Its time I find a different vehicle, from auto maker from a dealership • I will not patronize WOKE AGENDA and your lack of customer service clearly indicates you will eventually be out of business soon. You're a disgrace to the Nissan corporation for what you are doing to your customers. More

Disappointing. After being a loyal customer for over six years, I will likely never return to the Service Department at Nissan of Streetsboro. This was not a “one o After being a loyal customer for over six years, I will likely never return to the Service Department at Nissan of Streetsboro. This was not a “one off,” a single instance, or a single point of failure. Due to department-wide incompetence, I’m unsure why I should trust them to maintain my vehicle, compensate them at “dealership rates” for the mediocre service, and I lost confidence that my vehicle’s reliability improved following my visit there. During my latest visit, it took 1.5 hours (with no one in the waiting area) to perform an inspection and assemble an estimate. Then, it took another 2 hours to replace the battery. When asked if my vehicle was ready, I was informed that it was being “test driven.” This is a V-8, gasoline powered vehicle. A test drive for a starter battery? Additionally, throwing salt in the wound is a $28 “shop supplies” charge, for an inspection and battery swap, followed by a $17 “convenience fee.” All of this and no car wash, apologies for the delay, etc. Again, I will not return due to the lack of regard for my time and the dissatisfaction with their customer service. More

Service department sucks , service took hours I could have done it myself in 10 minutes have done it myself in 10 minutes More

This was our second purchase at Nissan streetsboro, and the process was incredibly easy and quick. We worked with Dallas Wade who had a VERY approachable personality. My wife and I felt very comfortable as the process was incredibly easy and quick. We worked with Dallas Wade who had a VERY approachable personality. My wife and I felt very comfortable as if we were working with a family member. In addition, The pricing was the best in the area, and there were no surprises when it came time to do our paperwork. The sales manager, Chad, worked diligently with other dealerships to secure the truck with the options my wife wanted. They then drove over and picked up the truck and brought it to Nissan of Streetsboro and had it ready on time for us to pick up that evening. Lastly, working with their finance team couldn’t have been any easier. Randy double checked everything and made it feel seamless for us to qualify for the 0% interest rate. Talk about personal service. WOW!! We will definitely recommend their Team to all our family members and friends! More

Found a Silverado on their site I was interested in. Drove down to them from Erie Pa. About 1 hour and 45 minutes drive. My experience was worth every mile. From Amy my Sales Rep, Tim the GM and Jarod t Drove down to them from Erie Pa. About 1 hour and 45 minutes drive. My experience was worth every mile. From Amy my Sales Rep, Tim the GM and Jarod the Finance expert. They were all very friendly, professional, and helpful with all the details of my trade in and purchase of my new truck. I would absolutely recommend this group and this dealership to anyone shopping for a vehicle. Go check out the gorgeous 2016 Silverado High Country lifted and loaded I left with them. Great Truck. Thanks you all. John Zimmerman Erie, Pa More