Nissan of Streetsboro

I mean to correct my previous review below, the director’s name is Troy, not Todd. director’s name is Troy, not Todd. More

DO NOT GIVE THIS DEALERSHIP YOUR BUSINESS. Nick the sales manager said he and Todd Grahm would call me to address the plethora of issues I have, but Todd made one attempt to call me and despit Nick the sales manager said he and Todd Grahm would call me to address the plethora of issues I have, but Todd made one attempt to call me and despite my multiple requests to all bakc, nothing. He is supposed to be.a caring director, yet here is all that has happened to me with absolutely no attempt to reconcile: 1. They refused to give me a spare key because according to Nick, ‘We’re already losing money on this car’ 2. Their finance person sold me an extended warranty, swearing that it takes affect the dayi bought the car, twice. Turns out it was not, it was from the original in service date of the car, so he sold me a bill of goods, basically losing almost 2 1/2 years of my extended warranty. The finance persons response? ‘I did not charge you our service fee’. That was his way of making it right? 3. When. They finally decided to give me a spare key, I drove for over an hour to get there and they told me after an hour wait that they ordered the wrong key. i have so many more examples of their ineptitude, but I am running out of space. In summary, if you live near the PA Ohio border, go to Beaver County Nissan. Do not give these people a dime of your money. More

Friendly and very helpful. Did not waste my time. Would highly recommend. Third car purchased here Did not waste my time. Would highly recommend. Third car purchased here More

We came back to the dealership because we had a great experience the last time we purchased a vehicle. Ella was our sales person and surpassed our expectations. She did a fantastic job thru the whole pr experience the last time we purchased a vehicle. Ella was our sales person and surpassed our expectations. She did a fantastic job thru the whole process. Ask for Ella at Nissan of Streetsboro! More

I was looking for a used SUV for a company used vehicle. Found one I was interested in at Nissan of Streetsboro and begin communications via text and email with Ella. She was very professional, extremely pr Found one I was interested in at Nissan of Streetsboro and begin communications via text and email with Ella. She was very professional, extremely prompt with all of her responses pleasure to work with. Seamless transaction, and we are very pleased with the vehicle. I would highly recommend dealing with Ella. More

I went in unsure of what I was looking for. working with Tevin and Nick made the process super easy and painless. They listened to me and helped me found the perfect vehicle! working with Tevin and Nick made the process super easy and painless. They listened to me and helped me found the perfect vehicle! More

Great experience from beginning to end. They're all wonderful people. Ask for Ella she'll take really good care of you. They're all wonderful people. Ask for Ella she'll take really good care of you. More

My experience with Nissan of Streetsboro was outstanding. My sales representative, Avery Munger was a pleasure to work with. He did not try to up sell me and understood my needs and was very professional. My sales representative, Avery Munger was a pleasure to work with. He did not try to up sell me and understood my needs and was very professional. He knew the Nissan brand and represented it very well. The sales manager, Nicholas, was a great individual to deal with and ensured that my wife and I were satisfied with our purchase. I highly recommend this dealership with a professional staff that won’t try to sell you, instead they listen to your needs and work from there. After all, I drove from Michigan to purchase my new vehicle because I was very impressed with Avery and Nicholas in my dealings by phone. I was not disappointed when I arrived and was treated like family. This dealership will do everything possible to earn your business in a non pressure environment. Regards - Tom More

My son went to look at a 2015 Cadillac on his own and rook a test drive. he told the salesman he would need to come back with his dad. We arrived in the morning, following his test drive. He found the sa rook a test drive. he told the salesman he would need to come back with his dad. We arrived in the morning, following his test drive. He found the salesman that he had talked to and asked for another test drive with me, his father. At that point, the sales manager (unusual name I don't recall) said, "Oh, that sold." The salesman looked confused, but repeated to us, "Um, I guess it sold." So we left. 15-20 minutes later, the salesman calls my son and tells him the deal fell through and he's next in line if he wants to come back. I take his phone, because something seems odd here, and I tell the sales manager that the car better be there when we come back. He assures me it will be. I drive the car and ask if I can have the car inspected. He said "no." The price rag on the car explains that a buyer can have a vehicle inspected, but he said, "any mechanic is going to find something, so that's why we don't do that." Granted, that should have been my walk away moment, but I knew my son really liked the car, and I wante to make it happen. So, we buy it. After a short while the rear end begins to sag. Our mechanic diagnosed it as a bad air suspension. He said that the codes showed the compressor shorted and failed and could no longer inflate suspension. He said that scan codes revealed the failure. There were no dash lights on when I drove and purchased the car. My mechanic showed me how the air ride can be inflated manually and appear fine, but over time would need the compressor to keep it inflated. Now, this is entirely my fault for purchasing a car that they would not let me have inspected, but it seems clear now, that they told me it was sold to buy enough time to manually inflate the air system and make the car appear fine. i have no recourse and will not pursue any because it's my fault, but I wanted to let others know. I thought I could avoid something like this when buying from a brand name dealer, but apparently not. Btw, when I asked about an inspection he printed out an "inspection" done by their mechanics. It did list a few obvious needs like tires, but neglected to mention the air suspension. Pretty seedy for a dealer like this. Be careful and get an inspection! More

Ella Snyder was really helpful when I was buying my f-150, she made it quick and easy to get out of my old car and into my new truck. Would recommend this dealership and would definitely recommend Ella f-150, she made it quick and easy to get out of my old car and into my new truck. Would recommend this dealership and would definitely recommend Ella. Bottom line if you looking to get a new vehicle this is your dealership and saleswoman! More