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Nissan of Streetsboro

Streetsboro, OH

4.6
67 Lifetime Reviews Review Dealership

885 Classic Dr

Streetsboro, OH

44241

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67 Reviews of Nissan of Streetsboro

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June 26, 2019

"Going the extra mile"

- Mindy@2019

Joseph Attigliato went out of his way to make sure that my wife and I were completely satisfied with our purchase. And we will return when it's time to purchase another car.

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Recommend Dealer
Yes
Employees Worked With
Joseph Attigliato, Adam
May 30, 2019

"Service Department "

- Bucknuts

I have had some minor issues with my Pathfinder. For each instance, this dealership has helped me at no cost and the service has been excellent. Highly recommended them!

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Recommend Dealer
Yes
Employees Worked With
Cecilia
May 29, 2019

"Great people"

- Lasagnajan20

They went out of there way to get me a car. Always calling to see how everything is. It is a great car thank you very much.

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Yes
Employees Worked With
Jessie
May 27, 2019

"Advertised car w/ Blind Spot Monitoring, didn't honor ad. "

- KLD313

Buyer Beware. I purchased a 2016 Infinity QX60 from Nissan of Streetsboro in Ohio a few weeks ago. The car was advertised on the internet with Blind Spot Monitoring. I contacted the dealership and they affirmed that it did have blind spot monitoring. The salesman, Anthony Accordi, and his boss the Sales Manager, Adam Slinky, informed me the car had a factory warranty so when I signed the form stating I was buying it as is, just meant that I would deal with Infinity instead of them. As I drove the car home (88 miles) I could not get the Blind Spot Monitoring to work. I researched it in the manual and attempted to fix it, without success. I also noticed a warning light on the dash. I then called for an appointment with my local Infinity dealer in Pittsburgh (Cochran of North Hills) to have the car checked out. They called the next day and said that the blind spot monitoring censor in the bumper had been cracked and the bumper repainted and this would not be covered under warranty. They also said the wipers would not pass inspection and the brakes are almost ready to replace (5,000 more miles). The replacement of the censor would cost $1,350. As this will not be covered by the warranty Nissan of Streetsboro should cover it, since it was advertised as having blind spot monitoring and I was very explicit that was the reason I was purchasing that vehicle. I called Nissan of Streetsboro to discuss and after a week and a half of numerous calls (many left unreturned), I explained that I bought the car based on the advertisement and assurances that it had blind spot monitoring. The dealership retorted that "technically it does have blind spot monitoring." It should have been advertised as having broken blind spot monitoring. The representative went on to explain THEY DON'T GO OVER EVERY CAR THEY HAVE ON THEIR LOT WITH A THOROUGH INSPECTION and they can't put that kind of money in a used car. I told them it would have made better sense to have fixed everything and priced it as such. I may or may not have purchased this vehicle at an increased price, but I would have known what I was getting. I reminded them I am willing to replace the wipers and the brakes. The bottom line is they falsely advertised the features of this vehicle (fraud) and they didn't stand behind their service or promise.

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Recommend Dealer
No
Employees Worked With
Anthony Accordi, Adam Slinky
February 18, 2019

"Great Dealership"

- DennisD47

I bought a new Nissan Kicks from this location, last week. I love the vehicle and I was able to get the deal that I wanted. I dealt with Alec Jeffryes and Joseph Altigliato. There was no stress, we joked and talked afterwards, I really enjoy working with and talking with these two guys. I would highly recommend this location.

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Recommend Dealer
Yes
Employees Worked With
Alec Jeffryes and Joseph Altigliato
November 08, 2018

"The Service Dept is the "Stealership" Epitomized "

- jk317

The service department here is an example of the reason people avoid taking their car to the "stealership". I had a leak in my 2012 Nissan Rogue's external transmission cooler (a common problem according to Google) that caused the fluid level to get low. I took the car in and was quoted $1,312.45 as a "starting point" to see if it would fix the leaking problem. They told me it was 2-3 days for them to get the part and another day to install from there. Not being made of money, I found that the typical cost of this replacement is $468 with Genuine Nissan parts. I also found a non-OEM version of the part on amazon with 1-day free prime shipping for $83.57. It requires 3 bolts, and 2 hose clips to install the part. Needless to say, something is out of wack here. In the end, I ended up paying a $125 "inspection fee" and went another full day without a car. The experience was frustrating, costly, and pointless. We normally buy 2 year old cars and keep them for 5 years. When we go to replace this car next year, it won't be with Nissan of Streetsboro.

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Recommend Dealer
No
Employees Worked With
Shaun Goodyear
March 21, 2018

"Great service "

- RalphS

Service team over there are true professionals and got my car in and out of the shop quickly. I would highly recommend besides Streetsboro your next service.

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Recommend Dealer
Yes
Employees Worked With
N/A
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