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Nissan of Thousand Oaks

Thousand Oaks, CA

4.9
395 Reviews
The staff here at Nissan of Thousand Oaks take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction. Our friendly staff at Nissan of Thousand Oaks are eager to assist you in your car buying process.
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 395 reviews

December 30, 2025

Alba was incredible from the moment I arrived. She greeted me as soon as I pulled into the dealership. She explained everything thoroughly, and in all the years I have been a Nissan customer, th More

by edog1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Nissan of Thousand Oaks responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 29, 2025

Quick and easy Ididn I did not have to wait for service agent He knew who I was when I pulled up More

by waynegilpin0
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2025

Snacks and drinks are a good touch. However, they failed to put air in my tires More

by yebuaht
Recommend Dealer
Yes
Employees Worked With
Patty
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you for your feedback! We apologize for any inconvenience regarding the air in your tires. We will ensure our team checks and fills them promptly going forward. We are glad the snacks and drinks were enjoyable. See you again soon!

December 29, 2025

Everyone was professional,friendly, and very helpful. My service advisor Brian answered all my questions. More

by rachelanneroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2025

Frustrating From a very clear description of the problem, parts should have been ordered right away when the appointment was made. Instead, parts were not ordered until the end of the day on the day of the a More

by sdthomsen
Recommend Dealer
No
Employees Worked With
Parts were not ordered in a timely manner, causing cascading delays. And then the trim piece was broken during in install so I still have to come back.
Dec 30, 2025 -

Nissan of Thousand Oaks responded

We apologize for the inconvenience this caused you. We will work to improve our process to ensure timely resolution in the future. Thank you for bringing this to our attention.

December 28, 2025

Easy to make appointments, service is fast and friendly. Alba is very good at her job. More

by mberlin100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 26, 2025

Professional I don't speak much and I write even less. You need 15 words? I stop. More

by aloewent
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2025

He did his job, the service crew did its job, and the survey team managed to irritate me once again. More

by aloewent
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Espinoza
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 26, 2025

Great staff great service Nissan of Thousand Oaks has great staff and great service Merry Christmas Happy New Year More

by aloewent
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg
Dec 30, 2025 -

Nissan of Thousand Oaks responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 25, 2025

Patti always gives us the best experience. We live over 30 miles away but we come to get our service at Thousand Oaks because Patti and the team are just so amazing. They make it such a great More

by emily.v.pardo
Recommend Dealer
Yes
Employees Worked With
Patti
Dec 27, 2025 -

Nissan of Thousand Oaks responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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