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Nissan of Thousand Oaks
Thousand Oaks, CA
502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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502 Reviews of Nissan of Thousand Oaks
April 08, 2026
Because I have a Tire Road Hazard Agreement (TRHA), but I was still charged for a tire repair!! From my understanding, this should have been covered! Also, I was not provided with a receipt for the service, was still charged for a tire repair!! From my understanding, this should have been covered! Also, I was not provided with a receipt for the service, which is concerning. I’d appreciate it if you could clarify why I was charged despite having the agreement, and please send me a copy of my receipt as soon as possible. Thanks! More
by m.arouni
Verified Customer
March 27, 2026
I had an excellent experience at the Thousand Oaks Nissan dealership working with Alba. She was friendly, responsive, knowledgeable, and genuinely attentive throughout the process. This was my first visit si dealership working with Alba. She was friendly, responsive, knowledgeable, and genuinely attentive throughout the process. This was my first visit since purchasing my Pathfinder, and I couldn’t be more pleased with the level of service and care I received. Thank you for making it such a positive experience. More
by SAXONKNAUSS
Employees Worked With
Alba Ramirez
March 27, 2026
Brian was great. I mixed up my times and showed up 30 minutes late and he was totally nice about it. I received my car back with everything done that I asked for and I mixed up my times and showed up 30 minutes late and he was totally nice about it. I received my car back with everything done that I asked for and my car was cleaned! More
by Stacey.murphy
Employees Worked With
Brian Fudenberg, Brian Fudenberg
March 26, 2026
Brian is so great! He checked me in quickly and remembered why I was there and was able to help me. The waiting area is very clean and it's nice to have some coffee and He checked me in quickly and remembered why I was there and was able to help me. The waiting area is very clean and it's nice to have some coffee and hot popcorn while I wait. Everyone is helpful and kind. More
by PFUN
Employees Worked With
Brian Fudenberg, Brian Fudenberg
March 26, 2026
Brian was incredibly helpful! I was immediately surprised by the offer for a ride home instead of waiting at the dealership. My car was serviced in a timely manner. Pick up was se I was immediately surprised by the offer for a ride home instead of waiting at the dealership. My car was serviced in a timely manner. Pick up was seamless with the pay online option and my car was even washed!! Exceptional! More
by ehuizinga
Employees Worked With
Brian Fudenberg
