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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
162 Reviews

162 Reviews of Nissan of Thousand Oaks - Service Center

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July 04, 2025

Best service department in Southern California. Always upfront and does excellent work. Friendly and honest. More

by mkope677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, mak More

by kyliebohnsack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Brian was very pleasant and answered all my questions. Brian was a pleasure to work with. More

by sheryl.frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, mak More

by kyliebohnsack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

This was my first time here and I’m impressed. My service advisor was a good communicator and she kept in close contact with the technician so I always knew what was going on. More

by steveklampert
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Nissan of Thousand Oaks responded

Hi Steveklampert, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks Service. We're happy we could meet your expectations!

July 01, 2025

Great place to get work done on your Nissan, customer service is 10 outta 10 More

by Lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Nissan of Thousand Oaks responded

Lea, we are so pleased you enjoyed your visit to Nissan Of Thousand Oaks Service!

June 30, 2025

I always have a positive experience when visiting this dealership. Jacob Greene is an amazing representative and makes all services seem effortless. The rest of the staff are always friendly and profess More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Greene
June 30, 2025

Everyone was very friendly. Everyone that would pass by asked if we wanted something to drink or something. Saw the guy that help me buying my car. He’s so attentive and very More

by Ibarraerika81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxan and Kevin Garcia
June 30, 2025

Alba was so nice and helpful. I will definitely come back for my future service and make sure to schedule with Alba More

by Joeydoulle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

I did that above. They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started More

by tractman53
Recommend Dealer
No
Employees Worked With
Alba Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
1
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