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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
3,291 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,291 reviews

March 05, 2022

Great service provided by grat people. They were fast, thorough. And very courteous. Would highly recommend them. More

by JAUREGUIJSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2022

Everyone was friendly, very clean. Bathrooms were also kept clean, it says a lot about business. More

by Just_dance66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
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Mar 08, 2022 -

Nissan of Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2022

Service guy was very helpful told him what I needed was in and out in less than 15 minutes. More

by SANTRICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Mar 08, 2022 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2022

Customer service was good but waiting 3 hrs for just an oil change is awful More

by Barnescarlayvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Mar 08, 2022 -

Nissan of Torrance responded

Hello, thank you for taking the time to tell us about your recent service experience. We are disappointed to hear about the long wait time. We have been a little shorthanded, but we are working on that as that will prevent long wait times. We hope you are willing to give us a 2nd chance. If you wish to further discuss, please contact me at 310-536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2022

Was lied too by the previous service manager. Had my vehicle there gor 1.5months. More

by WILLIAM.B.CORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Quintero
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Mar 24, 2022 -

Nissan of Torrance responded

Hello William, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (310) 536-4000 x2225 to speak to our manager directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2022

Great service. Everyone was very professional courtesy. The facility will very close I will return. More

by DCLARK298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Mar 05, 2022 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2022

The service department was terrible. No one responded to repeated phone calls and messages. They kept my car for 4 days with almost no communication, texted me that the vehicle was rea More

by crimpro3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Quintero
Report | Print
Mar 20, 2022 -

Nissan of Torrance responded

Hello, we are disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2022

The service was good. It was quick. The guy that help me was fine but it looks like they were short because he order me a rubber and then he also was a cashier. More

by YDOWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Mar 05, 2022 -

Nissan of Torrance responded

Hello, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2022

I was told to bring my car in @ 8 am and did not get serviced until 2pm More

by DHALLTURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2022 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you.

March 02, 2022

Great work from Cesar and the finance mgr- sales team was friendly and very solid More

by CLANCYBARHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Bautista, Rudy Zacatenco
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Mar 05, 2022 -

Nissan of Torrance responded

Hello Clancy, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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