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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,795 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,795 reviews

March 14, 2021

Service in- 2/3, pick up 2/19. A rental car was provided. The delay was due to inspection before work began - a very long time! More

by bjwebb90275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Mar 17, 2021 -

Nissan of Torrance responded

Hello, thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 13, 2021

I will not be returning to your dealership again. The service wasn’t up to par. I had to wait over 15 minutes even though I arrived on time for my appointment. My car smells horrible after I got it back More

by RESEEJFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Young
Report | Print
Mar 30, 2021 -

Nissan of Torrance responded

Hi Reseejfn, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 13, 2021

Manny was very accomodating and also efficient when answering questions and going over papwerwork when I took my car for service. He answered questions and sent updates regarding the repair in a timely More

by TIFFANY_ALISAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 17, 2021 -

Nissan of Torrance responded

Hello Tiffany, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 12, 2021

The sticker placed in my car for return service was wrong. I called and texted to ask about this but not return phone call or text. More

by KROZRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 15, 2021 -

Nissan of Torrance responded

Hello, thank you for taking the time to tell us about your recent service experience. I apologize regarding the discrepancy on the the windshield sticker. Please email me at ereyes@ntnissan.com with your name and a phone number. I will make sure you get a response when I am back in the office on Monday. Once again my apologies and look forward to turning your experience around. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 12, 2021

Chris was awesome! Very kind and professional. So was Chris was awesome! Very kind and professional. So was Claudio and the rental assistant. A little annoying that the sales people sometimes approa More

by PAULST4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2021 -

Nissan of Torrance responded

Hello Paul,Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 12, 2021

My husband and I had a great service advisor named Mia Young. She was friendly, efficient and knowledgeable. Our overall experience was great! Thank You! More

by CROWE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Mar 17, 2021 -

Nissan of Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 11, 2021

Service was done in ample time considering it was a Saturday. There was ample seating. I was kept in the loop regarding everything. Prices are a little high though. More

by KIZZYL29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 17, 2021 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Kind Regards, Elizabeth Reeyes Customer Relations Manager

March 10, 2021

Friendly service - attentive to my needs. He was personable with me regarding other non car interests as well. Will come back again for sure thx More

by CRAZY8AMY
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 15, 2021 -

Nissan of Torrance responded

Hello, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2021

The staff is nice but the prices for service is way too high. $185 is too much to just look at the vehicle to see what was wrong. More

by LAURENECAIL
Recommend Dealer
No
Employees Worked With
Mia Young
Report | Print
Mar 23, 2021 -

Nissan of Torrance responded

Hi Laurenecail, thank you for taking the time to let us know about your recent experience. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2021

This place is always great. The staff is super nice and knowledgable. They tell you the plan up front and keep you informed every step of the way. More

by MICHELLEG2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 11, 2021 -

Nissan of Torrance responded

Hello Michelle, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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