Nissan of Torrance

It was very organized, clean with a very professional Staff every step of the service call. I would recommend this dealership to friends and family. professional Staff every step of the service call. I would recommend this dealership to friends and family. More

It was very pleasant experience and the customer service was fantastic, friendly staff, They tried to accommodate my needs I would recommend the dealer to friends. was fantastic, friendly staff, They tried to accommodate my needs I would recommend the dealer to friends. More

My car was in service center for recall issue and replace a/c filter. My appt was 11:00 am. I arrived at 10:45 and finished around 3:00 pm. It took too long. Agent had addressed it need about 2 or 3 hours. a/c filter. My appt was 11:00 am. I arrived at 10:45 and finished around 3:00 pm. It took too long. Agent had addressed it need about 2 or 3 hours. More

Service was quick and efficient, going to continue to do my services here. I am always working with honest people I never feel obligated to do additional work that can hold off for the next visit. my services here. I am always working with honest people I never feel obligated to do additional work that can hold off for the next visit. More

They tried to charge me $400+ to replace a headlight and breaklight. The employees were also very rude and i had an awful experience. Not going back unless they make it up to me. breaklight. The employees were also very rude and i had an awful experience. Not going back unless they make it up to me. More

My review is for the service department. I have brought my car in twice for maintenance and a couple of warranty repairs. the service department provided me with excellent service. The car is running great my car in twice for maintenance and a couple of warranty repairs. the service department provided me with excellent service. The car is running great. the service rep was very competent. The personnel here are very kind, and the dealership is very clean and COVID compliant. More

I had taken my car in for an oil change and also to get my suspension fixed and Manny Villegas who helped assist me was very helpful as always. 10's all across the board for him. Always a great experie my suspension fixed and Manny Villegas who helped assist me was very helpful as always. 10's all across the board for him. Always a great experience. More

The service representative, Mia at Torrance Nissan, was very nice. She kept me abreast of the status of my vehicle. Unfortunately, I was going to be charged for the car rental and I made it clear that I very nice. She kept me abreast of the status of my vehicle. Unfortunately, I was going to be charged for the car rental and I made it clear that I was not informed of this cost and that the car rental was solely due to car needing service that took a week to complete. The car rental amount, or the majority of it, was taken off. The estimate I was originally given was almost $200 less than the actual final amount. The estimate should be more than $50-60 higher than the estimate. This is something that needs more attention with your service reps making estimates. All else was satisfactory. More

Appointment created long line. After checkin for A/C work Uber was called never showed used my own lift home. When A/C service “complete” got home and cabin filters not changed. Next day when back and servic Uber was called never showed used my own lift home. When A/C service “complete” got home and cabin filters not changed. Next day when back and service manager rectified situation professionally. More

Awesome customer service. The sales rep, Ismael, was very cordial, polite and helpful. Overall two thumbs up for all the departments that were involve with the transaction of my pre-owned car. cordial, polite and helpful. Overall two thumbs up for all the departments that were involve with the transaction of my pre-owned car. More