Elizabeth Reyes
Elizabeth Reyes at Nissan of Torrance

Elizabeth Reyes

Customer Relations Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.4
132 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.4

132 Reviews

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132 Reviews of Elizabeth Reyes

July 04, 2025

Dealership Rating
Employee Rating

Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More

by KHOIDLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

July 01, 2025

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The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle More

by BeBetter
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Jul 04, 2025

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention as we are always looking for ways to improve our services. This has been addressed as we understand the importance of communication. We hope you are willing to give our team another opportunity. Thank you once again for your feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 20, 2025

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Richard Burns is the best Service Advisor I’ve worked with. Having grown up in the Motor City, I have an above average understanding of cars. Richard has been honest, communicates clearly and is an exp More

by Dennis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Richard Burns

Apr 23, 2025

Nissan of Torrance responded

Hello Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

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Richard was very easy to work with and accommodating. He showed great communication and customer service. More

by KCJOHNSON217
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Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 08, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! We are delighted to hear that Rick was communicative and provided an excellent customer service experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

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Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More

by THEALEE36
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2025

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 13, 2025

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Great service and an unexpected discount on what I ordered 👍 awesome truck and running boards More

by KDAWSON143
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Recommend Dealer
Yes
Feb 17, 2025

Nissan of Torrance responded

Hello Karl, congratulations on your brand-new Nissan Frontier and welcome to the Nissan of Torrance family. Glad you love your awesome truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 22, 2025

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I recently had the pleasure of purchasing a new Pathfinder, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, efficient, and e More

by gisellecanchola
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez

Jan 23, 2025

Nissan of Torrance responded

Hello Giselle, congratulations on your brand-New Nisan Pathfinder and welcome to the Nissan of Torrance family. We truly appreciate your business and taking the time to tell us about your experience with our team. It is experiences like yours that keep our team motivated and focused on excellent cus tomer service. If you should ever be in need of further assistance our team is more than happy to assist you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 19, 2025

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The dealership was very reliable and helpful. Constantly gave me updates on my car and efficiently solved the problem. More

by CARMENSHAMP
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Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Jan 22, 2025

Nissan of Torrance responded

Hello Carmen, thank you for sharing your positive experience! We are so happy we were able to solve your concern. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 24, 2024

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Employee Rating

I thank John so much for helping me get into the perfect car for me. The first car I wanted was out of my price range and it was hard to get in and out of, thankfully John showed me a car that fit in my bud More

by maryblanchard5g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Nissan of Torrance responded

Hello Mary, congratulations on your Nissan Kicks and welcome to the Nissan of Torrance family. We are so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2024

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Employee Rating

Good service advisors and a great team. Marcel was great Sto take may car and a great service. More

by DUARTE.BALTAZAR1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Nissan of Torrance responded

Hello Baltazar, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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