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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,845 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,845 reviews

December 23, 2023

Things added in estimate but not on contact, service plus quoted as special price but charged full price not happy More

by RAMOSBE
Recommend Dealer
No
Employees Worked With
Jesus Duarte, Jesus Duarte
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Dec 27, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Very friendly and communicative. Someone who genuinely tries to help. Knowledgeable, took me in even though my appointment was made for a different time. Anyone else would've told me More

by DIEGOCR_7
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Dec 27, 2023 -

Nissan of Torrance responded

Hello Diego, we are so happy to read such a great review about Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2023

Nice and friendly The location setup for customers driving in for car servicing and repairs work, customer service setup need to be upgraded likening other auto make garages More

by HAKIMAQ
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Dec 27, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. As for the facility upgrades, that is a great suggestion; it is in future plans. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 21, 2023

There was a back-up of cars into Service, but Manny came out & saw me waiting ,on time, immediately! Manny knew all the recommended services, but didn't 'press' when some were declined. I felt appreciated a More

by Mary Catharine
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 23, 2023 -

Nissan of Torrance responded

Hello Mary Catharine, thank you so much for your high rating! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

It was excellent service and very good communication Excellent results for my car, the warranty covered the payments More

by mabesizah
Recommend Dealer
Yes
Employees Worked With
Many
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Dec 21, 2023 -

Nissan of Torrance responded

Hi Mabesizah, thank you so much for your positive comments about Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Pleasant Many was very kind and attentive. As me and my daughter waited the staff made sure we were ok throughout our visit. More

by Malikahalliburton
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Malikahalliburton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The staff was very friendly and helpful. I will definitely be returning in the future. The free care wash is an added bonus. More

by Malikahalliburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Mejia
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Dec 21, 2023 -

Nissan of Torrance responded

Hello Malika, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

Was taken in by auto shop , dealer contacted me before shop did... good service More

by GUNSCRUBBER62
Recommend Dealer
Yes
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Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

They just slapped on maintenance services on the invoice saying customer requested and I did not request those services. More

by Gtumanjan
Recommend Dealer
No
Employees Worked With
Chris
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Dec 21, 2023 -

Nissan of Torrance responded

Hello George, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2023

The service is always timely, reasonable, and thorough. The staff are very helpful and knowledgeable. More

by KSHAZIA72
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 21, 2023 -

Nissan of Torrance responded

Hello, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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