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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,455 Reviews

2,455 Reviews of Nissan of South Bay - Service Center

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May 31, 2025

After getting my car out for the service I noticed a scratch on the front alloy wheel. I did not notice this when I got out from the showroom. When I reached my home I found out this. How would I trust More

by RONY921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The service reps. were all standing around(except for Richard and I waited about 20 mins to check I. for my appointment. Too many service contract “deals” presented. More

by RINGBELLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Dealer did everything I asked them to do. The rep that took down my information didn’t seem like he wanted to be there. All though it was really busy, the rep taking down what needs to be don More

by RANDY.H.LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I like to do maintenance there because they are friendly and do their job perfectly More

by Fady Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

It was absolutely terrible service in all my Nissan experience. Oil change cost 280 dollars More

by GARDENAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I k like the costumer service. And jimmy is always: kind, patient and helpful. He is the best! More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Working with Richard Burns and Nissan has been seem less. Their service personnel are professional and repairs timely. Good job. More

by SM Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Very good customer service and fix the problem was fixed your service manager drove around in the car with me to make sure everything was running smoothly. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

Everything was fine , but I think I was forgetting about in waiting area. Computer issues More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Nissan of Torrance responded

Hi Marc, thank you for taking the time to leave a review for us at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

Exelent customer service. Thank you . You are the best. I would recommend you to all my friends. More

by MAMIRA0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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