Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Marcell Saavedra

November 05, 2026

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Employee Rating

Marcell was very courteous, very polite and helpful, every time I go to Torrance nissan they are all helpful. More

by EDNA.ARRIETA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2026

Dealership Rating
Employee Rating

I had great service with Service. I came in for an oil change and still was able to make it to work afterwards. More

by L.STEPHENS9714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2026

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Employee Rating

Marcell is very dedicated and professional. I didn't wait too long and Marcell kept me updated about the services More

by STEPHANIEX31
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Nov 09, 2026

Nissan of Torrance responded

Hello Stephanie, thank you for your kind words! We're thrilled to hear that Marcell provided you with dedicated and professional service. Keeping our customers informed is a top priority for us. We appreciate your feedback and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 03, 2026

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Employee Rating

I went in to get my car programmed with a new codes. They instead told me a list of stuff that needed to be done which my mechanic said did not need to be done. I still have yet to get the codes on my c More

by BRENT_MANTRA
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Nov 09, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for the confusion regarding your car's programming and the recommendations made. We strive for transparency and accuracy. Please reach out to us directly so we can resolve this issue and ensure your car is programmed correctly. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2026

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Professional, courteous, helpful and easy to work with The communication is great and they clearly explained the work that was being done on my car and their recommendations More

by JENNIFER.A.HIRANO
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Nov 04, 2026

Nissan of Torrance responded

Hello Jenniger, thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Clear communication and customer satisfaction are our top priorities. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2026

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Employee Rating

Marcel is very helpful and always a pleasure to work with. I have recommended him to other Nissan owners at this facility. More

by Muzeek
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 31, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that Marcell has made such a positive impact on your experience. Your recommendations mean a lot to us. We look forward to continuing to provide excellent service to you and your fellow Nissan owners! Kind Regards, Elizabeth Reyes Customer Relations Manager

Oct 31, 2026

Muzeek responded

It is always a pleasure to do business with Torrance Nissan and Marcel.

Oct 31, 2026

Muzeek responded

Thank you for making customer service number one !

October 27, 2026

Dealership Rating
Employee Rating

Everything went smoothly from the moment I turned over the keys. I really appreciated the excellent communication (text messages and video)...and my vehicle was ready for pick up sooner than expected. Kee More

by KTRAPANI.LANDRY
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 31, 2026

Nissan of Torrance responded

Thank you for your fantastic review! We're happy to hear that everything went smoothly and that our communication made a difference. It's our goal to exceed expectations, and we're glad we could get your vehicle ready ahead of schedule. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2026

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Employee Rating

He's always been very helpful, attentive to our needs and on time. He explains everything what is being done and the best part they show you a video now More

by Nera libelito
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 29, 2026

Nissan of Torrance responded

Thank you for your wonderful review! We're thrilled to hear that you found our service helpful and attentive. Our team is dedicated to keeping you informed, and we're glad you enjoyed the video feature. We appreciate your support and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2026

Dealership Rating
Employee Rating

They misguide the unwanted serviceing not follows the Nissan maintenance schedule. Not provided the actual man hours only told about the charges and then offer some discounts which is unfair just loo More

by NO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo

Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for your experience and understand your concerns. We strive to provide transparent service and follow manufacturer guidelines. We are truly sorry you felt mislead as that is not the intention. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2026

Dealership Rating
Employee Rating

Marcell Did A Great Customer Service Job, He Explained Everything To Be In A Deatiled Matter, Will Come Back To Book My Services :) More

by pantojazaira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcell provided you with great service and detailed explanations. We look forward to welcoming you back for your next booking. Your satisfaction is our priority! Kind Regards, Elizabeth Reyes Customer Relations Manager

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