Marcell Saavedra

Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More

by sramirez1031 Verified Customer Verified Customer

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Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More

by sramirez1031 Verified Customer Verified Customer

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Marcell customer service was great. My concerns with my car were addressed immediately. I was told an accurate wait time. My concerns with my car were addressed immediately. I was told an accurate wait time. More

by L.STEPHENS9714 Verified Customer Verified Customer

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Friendly staff and mechanics. Marcell is really good and communicative. They get job done efficiently and well. I would recommend this dealer to a friend. Thanks Marcell is really good and communicative. They get job done efficiently and well. I would recommend this dealer to a friend. Thanks More

by Lukas Verified Customer Verified Customer

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Marcell was excellent! The service was at Nissan of Torrance was outstanding and the service team saved me from getting stuck in a bad situation with a used Maxima I had ju The service was at Nissan of Torrance was outstanding and the service team saved me from getting stuck in a bad situation with a used Maxima I had just purchased. They looked it over and found some critical issues. I am truly grateful. Thank you!!! More

by TANASA.D.DAVIS Verified Customer Verified Customer

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I came across this dealership by accident. It’s at a great location. But what keeps me going back the the friendly staff and the cleanliness of the lounge area. It’s at a great location. But what keeps me going back the the friendly staff and the cleanliness of the lounge area. More

by TITISER3 Verified Customer Verified Customer

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Excellent Great customer service and reliable with good communication skills I would definitely recommend Nissan of Torrance with family and friends communication skills I would definitely recommend Nissan of Torrance with family and friends More

by JUANGARCIA336 Verified Customer Verified Customer

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Attentive to detail Great customer service Knows how to explain the repairs and as well as the solution explain the repairs and as well as the solution More

by JUANGARCIA336 Verified Customer Verified Customer

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After picking up my 2021 Rogue following the recent maintenance, I noticed a scratch on the vehicle. I have already discussed this with the person in charge(Marcell), but I have not received any update maintenance, I noticed a scratch on the vehicle. I have already discussed this with the person in charge(Marcell), but I have not received any update since then. Thank you, Shuji Yagi More

by shuji.1707 Verified Customer Verified Customer

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Great team. Informative & helpful. Give a very good feel that they are looking out for customers. Informative & helpful. Give a very good feel that they are looking out for customers. More

by BPINATO Verified Customer Verified Customer

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