Marcel was amazing and communicated through out the whole
process and explained everything throughly. I will continue to have Marcel be my advisor.
process and explained everything throughly. I will continue to have Marcel be my advisor.
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by SOLMONTOYA427
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 09, 2026 -
Nissan of Torrance responded
Thank you for your kind words and loyalty, it was a pleasure working with you. We're so glad to have you as a valued customer and we'll make sure to keep providing top-notch service with Marcel as your advisor. See you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Everything was costly but at the end I was satisfied.
..Need to start having sending coupons for the high price services
..Need to start having sending coupons for the high price services
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by JODECI4830
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 09, 2026 -
Nissan of Torrance responded
Thank you for your feedback! We strive to provide quality services that exceed our customer's expectations. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager
Everytime I am at the dealership it's always welcoming
and great customer Thanks for excellent customer service
and great customer Thanks for excellent customer service
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by JODECI4830
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 09, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We are thrilled to hear that you always feel welcome and receive great customer service at our dealership. It is our pleasure to provide you with excellent service. See you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Marcell was very professional and extremely welcoming!
I really enjoyed going to Nissan and handling my service there, most definitely going back!
I really enjoyed going to Nissan and handling my service there, most definitely going back!
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by CoCo
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2026 -
Nissan of Torrance responded
Thank you so much for your kind words, we are thrilled to hear that you had a great experience with us! Our team at Nissan of Torrance strives to provide exceptional service every time. We can't wait to see you again! Kind Regards, Elizabeth Reyes Customer Relations Manager
Amazing!
Everything fixed in the car, very well satisfied with the result, will definitely be coming back for any maintenance
Everything fixed in the car, very well satisfied with the result, will definitely be coming back for any maintenance
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by PDROVO
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 09, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We are thrilled to know that we met your expectations and provided top-notch service. We look forward to being your go-to for all your car maintenance needs. See you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
1,000!
!!!!! Marcell deserves a raise ASAP! He has the best skills when it comes to customer service. Always smiling, making the client feel so welcomed, ext
!!!!! Marcell deserves a raise ASAP! He has the best skills when it comes to customer service. Always smiling, making the client feel so welcomed, extremely communicative, so reachable. Some employees may have good technical skills but Marcell has the best skills, human skills! Communication, politeness, gives the client the sense of security and confidence, greets the clients with smile (even though was 7:30am), basically 101 human communication skills which is lacking so much nowadays. Which is why Marcell stands out not only because of his skills but also in contrast with some of his work mates. I am making such a big statement because I have 10 years of sales and marketing experience, I've been the Keystone Speaker at many cooperate conferences and Marcell is the ideal type of employee! Congratulations!
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by PDROVO
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 09, 2026 -
Nissan of Torrance responded
Wow, thank you for your amazing feedback! Marcell truly goes above and beyond to provide exceptional customer service. We are lucky to have him on our team. Thank you for recognizing his skills and making such a big statement about his work. We are delighted to have such satisfied customers like you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
My experience was professional.
My car service was completed in a timely manner. My car was delivered early enough so I was able to attend my next appointment as scheduled
My car service was completed in a timely manner. My car was delivered early enough so I was able to attend my next appointment as scheduled
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by DMILLERDA42
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 03, 2026 -
Nissan of Torrance responded
Thank you for your kind feedback! We are thrilled to hear that your car service was completed professionally and in a timely manner. We always strive to deliver exceptional service to ensure our customers are able to stick to their busy schedules. See you at your next appointment!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I bought my car a this dealership and Marcell has not
only been kind and helpful but he listens to my concerns and takes good care of my car. He’s awesome and very knowledgeable too!
only been kind and helpful but he listens to my concerns and takes good care of my car. He’s awesome and very knowledgeable too!
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by LADRIANAAV2015
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Nissan of Torrance responded
Thank you so much for your kind words! It makes us so happy to hear that Marcell provided you with excellent service and took care of your car. We're proud to have him on our team as he is truly knowledgeable and dedicated to helping our customers. Thanks for choosing Nissan of Torrance and we look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager
Marcell was very informative.
I enjoyed ice water and read my newspaper. Berry comfortable. All work was done on time. Marcel felt me informed on the progress of the service.
I enjoyed ice water and read my newspaper. Berry comfortable. All work was done on time. Marcel felt me informed on the progress of the service.
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by MSCOTT942
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 03, 2026 -
Nissan of Torrance responded
Thank you for your kind review! We're thrilled that you had a comfortable experience with us and that Marcell kept you informed throughout the service. We appreciate your business and hope to see you again soon.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Fresh coffee Kindly greeted Clean surroundings Easy
access to charging stations and desk space Little distractions as I read
access to charging stations and desk space Little distractions as I read
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by IDPEER
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Sep 04, 2026 -
Nissan of Torrance responded
Hello, thank you for your high star rating! We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager
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