Nissan of South Bay - Service Center

Thank you so much for making it easy, being so helpful and friendly. My car is running amazing!!! and friendly. My car is running amazing!!! More

This a message I sent to the dealer after service… My service experience was quite the let-down. I went in thinking about routine services oil change /tire rotation, which I made clear) and was manipulat service experience was quite the let-down. I went in thinking about routine services oil change /tire rotation, which I made clear) and was manipulated to do more than I requested. Especially being a foreign female, with a language barrier. After paying $417 for all I wanted was an oil change, I felt cheated (never felt like that at any Dealership before). These service people need to be trained on how to listen, clarify with a customer before signature request, and not always trying to distract to sell services. Furthermore, the vehicle is a Leased property , and any additional services not completed could/should have been applied to the END of the lease. My next car will be from a Nissan provider that can listen, clarify and be receptive and appreciative of a customer’s request and needs. Furthermore, all tire pressures were returned LOW. I am currently on my way back to the dealer to fix tire pressure issue. Hope this helps make them better for the next customer. More

Nice interaction w my service manager. .very pleasant guy didn’t try to over sell me or talk down to me. .very pleasant guy didn’t try to over sell me or talk down to me. More

All the representatives was very helpful and anything that I asked they answer it pleasantly that I asked they answer it pleasantly More

The worst custumer service I have ever received. Had an appointment for 8am and i was the first person to arrive for a basic oil change. Didnt leave the dealer until 3 hours later! I asked about the Had an appointment for 8am and i was the first person to arrive for a basic oil change. Didnt leave the dealer until 3 hours later! I asked about the approximate wait time after 2 hours and was told to wait. That Manuel would help me once he wws done. More

Service was great, and I was helped fairly quickly. Chris from the service agents was very nice and helpful. Chris from the service agents was very nice and helpful. More

David, service coordinator, did an outstanding job ensuring my car problems were fully researched and corrected. ensuring my car problems were fully researched and corrected. More

When I got my car back I noticed it was dirty, very dirty. It was dusty and something was spilled in the back seat dirty. It was dusty and something was spilled in the back seat More

Very easy process. My service guy came right outside (before I got out of my car) to start my process. Took a couple of hours and car was done! My service guy came right outside (before I got out of my car) to start my process. Took a couple of hours and car was done! More

Mannie was amazing and kind. Thank you for treating my car with care. Good day😃 Thank you for treating my car with care. Good day😃 More