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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,471 Reviews
Call Service Center (310) 536-4000

2,471 Reviews of Nissan of South Bay - Service Center

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November 02, 2021

The representative was very rude, and wouldn’t answer questions or take time to listen to what I had to say. He was very dismissive. More

by NANDITHA.SAMUDRALA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
Report | Print
Nov 19, 2021 -

Nissan of Torrance responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 01, 2021

My visit was nice. I interacted with three employees and they were upbeat and great. More

by TANYAZIGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Nov 05, 2021 -

Nissan of Torrance responded

Hello Tanya, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 01, 2021

Arrived early and they provided good customer service in a timely fashion I was really happy More

by KGBROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
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Nov 05, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Excelent costumer services they call me or text me before my appointment thanks for your services More

by AMALIAMORALES1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas
Report | Print
Nov 01, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Poor communication, disorganized, and a couldn’t-care-less attitude. Communication issues are not only with customers, but also clearly within the team of advisors, cashiers, and technician More

by Chenz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Third experience: service fails to communicate timely. Promised communication re status of service late and incomplete More

by SANDREAYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2 unnamed service providers
Report | Print
Nov 16, 2021 -

Nissan of Torrance responded

Hello Sandrea, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

This experience was beyond amazing just because of Manny. It took a lot of time to have my car drop once I paid, but Manny went to pick it up for me. I appreciate it very much because I was running late fo More

by NBERRIO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Nov 01, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Frank and his staff is really friendly I will have my friends come and check out a Nissan for the friendly service. More

by Queen tee 59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Nov 01, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Excellent service very pleased great customer experiences always pleased to bring my car in for service More

by RONALDMCGHEE
Recommend Dealer
Yes
Employees Worked With
Sharshana, Sharina sorry for her first name
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Nov 01, 2021 -

Nissan of Torrance responded

Hi Ronald, thank you so much for your positive comments about Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2021

So far as I am concern and ever since I purchased my car from this center they offer good maintenance deal anytime my service is due. More

by BOHNDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas, Mia Young
Report | Print
Oct 30, 2021 -

Nissan of Torrance responded

Hello Bohndus, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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