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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,469 Reviews
Call Service Center (310) 536-4000

2,469 Reviews of Nissan of South Bay - Service Center

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October 27, 2021

Great service. Great updating from Richard and Rick on service status of my car along with info on additional repairs that were needed. EXCELLENT turn around time. Thank you to the whole teem at Torra More

by C-LAMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Oct 30, 2021 -

Nissan of Torrance responded

Hi C-lamere, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2021

Dont go here!! There are many others close by. They are rude they will lie to you and work hard to deceive you. Believe me this is NOT a cool place. I wish someone would have told me this before I bought More

by gcb7367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Young
Report | Print
Nov 11, 2021 -

Nissan of Torrance responded

Hi, I am sorry about your negative experience. I noticed you just provided a positive review. I am a little confused about your overall experience. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2021

Thank you so much for everything very fast and helpful I appreciate your help thank you 😊 More

by MOUSTAFARASHAD_2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
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Oct 26, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2021

Not the friendliest place I have ever been. Service writers (some of them) a little bitchy and take it out at you for making them do their job. Also very difficult to get a hold of. More

by gcb7367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas, Claudio Gutierrez, Mia Young
Report | Print
Nov 05, 2021 -

Nissan of Torrance responded

Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (310) 536-4000 x2249 or email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2021

Pretty good service clean spaces good job fixing my car been going there for long time More

by EDGARF29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Nissan of Torrance responded

Hi Edgar, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 19, 2021

Good service and I would return in the future. Thorough evaluation. Good description of service. More

by MAGNUS210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 26, 2021 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day! Kind Regarding, Elizabeth Reyes Customer Relations Manager

October 19, 2021

The dealership provided great customer service and was able to communicate my car’s progress extremely well. More

by JACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Nissan of Torrance responded

Hello Jackie, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2021

Manny was extremely informative and answered all of my questions! Great service for sure. Thank you More

by MEACHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 20, 2021 -

Nissan of Torrance responded

Hello Meachun, we are so happy to read such a great review about Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2021

Specialist was friendly , explained work to be done and suggested work that was needed and made recommendations More

by LATANYA STAfford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharanda
Report | Print
Oct 20, 2021 -

Nissan of Torrance responded

Hello Latanya, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2021

I always get good service at Torrance Nissan. They take good care of my car. More

by Skicoopers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Oct 20, 2021 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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