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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,455 Reviews
Call Service Center (310) 536-4000

2,455 Reviews of Nissan of South Bay - Service Center

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September 30, 2021

Great service. Chris was very nice and attentive. Would come back. Wait time was ok More

by Cjstphn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez
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Oct 01, 2021 -

Nissan of Torrance responded

Hello, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2021

Service was incredibly fast. I was in and out in no time. Plus the person that assisted me was very kind. More

by TRIPS0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah, Claudio Gutierrez
Report | Print
Oct 05, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2021

I received excellent and professional customer service at Nissan of Torrance. The staff was polite and knowledgeable. More

by KYLAHOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Oct 05, 2021 -

Nissan of Torrance responded

Hello Kyla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2021

Oil change and wheel alignment took 3.5hours with appointment. I don't know if it was done but I was forgotten to be contacted, but it took way too long. More

by SHAWN.XXYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Oct 20, 2021 -

Nissan of Torrance responded

Hi Shawn\, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We can assure you that the service was performed as stated on your Repair Order. Our service may have been busier than usual and we should have let you know at the time you checked in. We truly apologize for the longer wait time and lack of communication on our end. We hope you are willing to give us another chance. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2021

Thanks for your help with Nissan Rogue.Service was Thanks for your help with Nissan Rogue. Service was completed quickly and efficiently.. Looking forward to doing business again More

by Judy kohi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard burns
Report | Print
Oct 05, 2021 -

Nissan of Torrance responded

Hello Judy, thank you for sharing your positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 29, 2021

All the staff at nissan were so nice and friendly. Service was great and fast More

by ALLISONCARTER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 01, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 27, 2021

Kind friendly people n fast service I would recommend to my friends thank you so much boss More

by TSANH44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Sep 29, 2021 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 23, 2021

I really like the customer services that was provided to me at this dealership & I like how shanarah provided me with a lot of information in regards to my car. More

by LESLIEMAGANA930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
Report | Print
Sep 30, 2021 -

Nissan of Torrance responded

Hello Leslie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 23, 2021

Chris was very kind, and quick to get my car checked in and take care of my maintenance. He took care of all the paperwork and made it easy for me More

by SITARSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Nissan of Torrance responded

Hello Sitarshah, we are so happy to read such a great review about Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 22, 2021

Everything was fine except I didn't receive a call when my car was finished and I had to call 3 times to finally get the status. 1st time someone was supposed to give her a message. 2nd time my service p More

by LAHENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
Report | Print
Sep 28, 2021 -

Nissan of Torrance responded

Hello Lahennis, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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