2,419 Reviews of Nissan of South Bay - Service Center
Terrible communication coupled by awful customer service. Long wait times even with a supposed "reservation ". Long wait times even with a supposed "reservation ". More
Les dije que mi unido de mi carro no funciona y no lo arreglan bien sigue igual arreglan bien sigue igual More
Updated: Some people in there are rude and lack empathy. No clear explanation on why issue happened. Called today to schedule appointment. Horrible service. Lady named Kathy refuse to order me a lift and No clear explanation on why issue happened. Called today to schedule appointment. Horrible service. Lady named Kathy refuse to order me a lift and expect to wait 4-5 hours to wait in office explaining that their policy allows only 10 mile radius whether I live 11 miles away and the cost of the repair is over 1000$ for my car. Ridiculous. More
Capri was great! Service was fantastic. She told me about all the work I needed. I need brakes. Service was fantastic. She told me about all the work I needed. I need brakes. More
I waited over 3 hours for an oil change and the service advisor forgot to mention the 3% surcharge for using your card to pay until the very end. advisor forgot to mention the 3% surcharge for using your card to pay until the very end. More
Dealership seems clean and attentive, especially Jimmy. He was very helpful when I arrived close to my appt time. He was very helpful when I arrived close to my appt time. More
Nissan of Torrance is my go to Service Center for all of my 2022Frontier needs. Service Advisor Marcell Saveedra is the consummate professional when it comes to customer service satisfaction. Thank you! my 2022Frontier needs. Service Advisor Marcell Saveedra is the consummate professional when it comes to customer service satisfaction. Thank you! More
Marcell was great. He explained what needed to be done and was very efficient getting me checked in and on my way home. The car was clean and ready as promised. He explained what needed to be done and was very efficient getting me checked in and on my way home. The car was clean and ready as promised. More
Good customer service and very professional. Honest and caring also compassionate towards the customer.I will come back again. Honest and caring also compassionate towards the customer.I will come back again. More
Their service is a hit or miss on certain occassions. But they atleast try to figure out how your experience was and Liz from customer relations always listens to what you have to say and possibly provid But they atleast try to figure out how your experience was and Liz from customer relations always listens to what you have to say and possibly provide a solution. That is what make them different and i rated them for More