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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,482 Reviews
Call Service Center (310) 536-4000

2,482 Reviews of Nissan of South Bay - Service Center

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February 13, 2025

Great service and an unexpected discount on what I ordered 👍 awesome truck and running boards More

by KDAWSON143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Nissan of Torrance responded

Hello Karl, congratulations on your brand-new Nissan Frontier and welcome to the Nissan of Torrance family. Glad you love your awesome truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 12, 2025

Very clean customer service is great very helpful straight and to the point with the care of my car and myself Richard was the best More

by NBB7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Nissan of Torrance responded

Hello, we really appreciate your excellent feedback! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 12, 2025

Mr. Burns is a pleasure to work with. He is professional, knowledge, patient and always greats you with a smile. More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this wonderful feedback. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 12, 2025

Marcell was terrific, professional, overall great. He knew what he was talking about and took my concerns seriously. More

by FMALILAY1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Nissan of Torrance responded

Hello Faviola, thank you for taking the time to write such a wonderful review for Marcell. Your feedback on this review leads me to believe that the 1-star review was an error. I know I had replied to a small survey you had filled out and expressed that the rating and survey were a reflection of the service provided by Marcell. We understood your concerns and did address them with our GM and Sales Managers as we do not condone of that behavior from any of our employees/departments. As stated on my previous response you will soon be receiving another survey via email, that is Marcell's personal report card, so we really hope the rating is based on the service he provided. If you have any questions or concerns, we are happy to further discuss. If you would like to provide him with a 5-star review, please just log in and edit your review. Thank you once again for expressing your positive experience with Marcell, it really means a lot. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Awesome customer service and on point for your car needs an works well with the pricing More

by REICOWN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

My dad said he was very helpful and friendly. Helped with all his questions that day More

by Jessica_Yael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Nissan of Torrance responded

Hi Jessica, we are happy to hear that your dads' questions were all answered during his service visit. If he needs any further assistance our team at Nissan of Torrance is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

My experience at Nissan of Torrance is always great! Its the only place I trust for fast, efficient service! More

by Aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Nissan of Torrance responded

Hello Aurelio, thank you for choosing Nissan of Torrance for all of your vehicle's needs. We appreciate your excellent feedback! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Great service! The Service Department able to perform the work that my wife’s Sentra needed. More

by PAULKARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Nissan of Torrance responded

Hello Paul, we are glad that our team was able to perform the necessary services for your wife's Sentra. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Helpful and quick service. Received an oil change for my appointment date and was satisfied with my service More

by BAILEYHOMAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Nissan of Torrance responded

Hi Bailey, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2025

I am very satisfy with the overall service provided by Capri, she was very helpful and and payed attention to the issues that my vehicle experienced, the communication was outstanding as well and my vehic More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Nissan of Torrance responded

Hello, thank you for providing such fantastic feedback about your recent service visit. Our team focuses on customer service and are glad to hear that Capri was fantastic to work with. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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