Nissan of South Bay - Service Center

Richard Burns always makes my visits to Nissan of Torrance, an educational, as well as a wonderful experience. I appreciate how Richard always takes great care of me, whenever I visit. Torrance, an educational, as well as a wonderful experience. I appreciate how Richard always takes great care of me, whenever I visit. More

Richard is very attentive and very knowledgeable. You can tell he really cares about the customer. You can tell he really cares about the customer. More

Efficient and friendly The appointment went very smoothly. I was there for less than two hours and was treated with nothing but kindness and respect smoothly. I was there for less than two hours and was treated with nothing but kindness and respect More

Tire need air did not put air in tire. Didn't ask if I want service (oil change etc) Didn't ask if I want service (oil change etc) More

If I had a rental car, the experience would’ve been better for me, but I’m happy with the outcome better for me, but I’m happy with the outcome More

Was running a little late but was very professional and helpful. Manny was very polite and understanding to my request and was able to help in a efficient manner. helpful. Manny was very polite and understanding to my request and was able to help in a efficient manner. More

Dealership is great. Good service, and great attendants. But Nissan was dishonest when it came to my warranty when they refused to stand behind their product. I wa Good service, and great attendants. But Nissan was dishonest when it came to my warranty when they refused to stand behind their product. I was sold a car that I paid in full yet the transmission went out at 90k. I was told over the phone by Nissan that CVT transmission warranty is extended to 100k and to take my car to the nearest dealer I took that to the dealer, and I paid 250 to be told something we already knew, and worse, Nissan then changed their mind and said they will not replace it. Paid to tow the car in, diagnostic fee and tow it back after being told Nissan won’t touch it. Nissan went above and beyond to sell me this car, but I was essentially told to get lost when transmission went out. I spent 15k for a car that I drove for only 4 years. I will not patronize Nissan again More

Excellent Manny was very kind, courteous and professional, and got my car done in a timely manner. The experience was very smooth and easy. professional, and got my car done in a timely manner. The experience was very smooth and easy. More

Easy to get an appt and the team is always helpful and friendly Along with professional and keep customers up-to-date on their car details friendly Along with professional and keep customers up-to-date on their car details More

I have been a customer with Nissan for years with my Nissan rogue and my Infiniti QX 60. I always got oil changes there. I received a text asking me if I wanted to take advantage of the $49 synthetic oi Nissan rogue and my Infiniti QX 60. I always got oil changes there. I received a text asking me if I wanted to take advantage of the $49 synthetic oil change so I made an appointment. When I got there, I was told because I have an infinity I have to pay more which has never happened before. I told him that the Infiniti is the SAME oil change as a Nissan Pathfinder, which he was surprised that I understood that but still wouldn't budge. Then he told me that I needed my back brakes replaced and that they were at 2 mm. I just had my boyfriend change them, and as you can see, they didn't even need to be changed and are much more than 2 mm. He made it seem like I shouldn't even leave your facility because they were so bad. This was the worst experience I've had at Nissan. I don't appreciate being misled and I don't appreciate the bait and switch on the oil change. Please see the picture of the brake pad that came off my rear brakes this morning. The wear bar is fully visible!! More