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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,442 Reviews
Call Service Center (310) 536-4000

2,442 Reviews of Nissan of South Bay - Service Center

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August 01, 2023

Great service. Helped me understand vehicle repair process. Excellent, treated me like almost a brother More

by JOSEPITONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Alisa Retunski
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Aug 07, 2023 -

Nissan of Torrance responded

Hi Jose, thank you so much for your positive comments about Nissan of Torrance! We thank you for being part of the Nissan of Torrance family and can't wait to see you again. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 31, 2023

I feel like I’m over-sold things when I go in for routine maintenance on a 5.5 yr old car with only 22k mikes on it. After this most recent visit, I have a warning light on that won’t go off. The visit befor More

by DM90266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisa Retunski
Report | Print
Aug 08, 2023 -

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 29, 2023

The customer service was excellent. It was easy to get the car serviced and the delivery was on time. More

by Muzeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello Muzeek, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Excellent Service by Nissan of Torrance with required amount of service only.Thank you very much. More

by parakkattu.vineeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Alisa was very knowledgeable and very professional I am not sure what else that I can say. More

by LEISTEPHENS
Service Time
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Alisa is great. She kept me posted via text message with updates on my vehicle. Everything was thoroughly explained. It was easy to drop off and pick up my vehicle. More

by caseysnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hi Casey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Excellent support everything in timely manner and get an appropriate detail information about repair etc. More

by shaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

Dealership is clean and well maintained. Employees we ready and available. Waiting room was comfortable. More

by andrewsincuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Aug 03, 2023 -

Nissan of Torrance responded

Hi Andrew, thank you so much for your positive comments about Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 27, 2023

Your facility is too small when you drive and line up for service. Maybe find a bigger lot to set up shop. Chris F was great. Let me know what was up for maintenance on Rogue. Also got a 3 yr. Mx extended More

by dukesdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Nissan of Torrance responded

Hello, thank you for your sincere feedback. We are currently in the process of remodeling our dealership and hope it will make a difference. We are happy to hear that Chris provided a great experience. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 27, 2023

Knowledgeable of what exactly my car needed. Showed me the recommendations of service my car needed More

by RUN_90001
Recommend Dealer
Yes
Employees Worked With
Alisa
Report | Print
Jul 30, 2023 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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