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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,440 Reviews
Call Service Center (310) 536-4000

2,440 Reviews of Nissan of South Bay - Service Center

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July 25, 2023

Very professional and trustworthy. For those reasons I'll continue to send all my business More

by NEWCARRENTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Castillo
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Jul 28, 2023 -

Nissan of Torrance responded

Hi Newcarrental, thank you so much for your positive comments about Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 24, 2023

Great customer service from my experience. Any questions and concerns I had they were willing to answer.... More

by Wonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Yvonne Castillo
Report | Print
Aug 01, 2023 -

Nissan of Torrance responded

Hi Wonda, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 22, 2023

Jimmy was excellent . He provided a great customer experience . Definitely my next appointment will be asking to see Jimmy More

by RICARDOBOLANOS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hi Ricardo, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2023

Service was good with good customer service. . very pleased over all. No complaints as far as my vehicle More

by Cristiansgg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hello Cristian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 20, 2023

Dealer was professional snd got the work done promptly. They forgot the comp wash. I don't appreciate the badgering to do this review More

by SKOENEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
Jul 24, 2023 -

Nissan of Torrance responded

Thank you for taking the time to complete this review. We are sorry you felt badgered; that is never our intention. Reviews and surveys have become such an a critical/important part of business, causing a lot more follow up regarding these reviews and surveys. Thank you once again for taking the time to provide this review, it is truly appreciated. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Jimmy was an outstanding technician. His work ethic, professionalism and friendliness made our visit very smooth and easy. Jimmy is a great asset to the Nissan corporation. We would 💯 r More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jul 23, 2023 -

Nissan of Torrance responded

Hello Irene, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 24, 2023 -

Irene responded

Thank you. I forgot to mention his last name. It’s jimmy Vasquez. Awesome person. We don’t see a lot of young people like him with such great manners, professionalism and respect for others.

Jul 24, 2023 -

Irene responded

And you’re very welcome ☺️

July 19, 2023

Yvonne did an excellent job even going above and beyond making sure i got the best care for all .y car needs. More

by ROZEMARY_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hello Rozemary, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Always available and always efficient. They give us options and we pick some of them, no problem. More

by Jens Palsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2023

Excelente costumer services is better now than months ago they are not in the bad mood and no wasting time in there phones More

by AMALIAMORALES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Nissan of Torrance responded

Hello Amalia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are happy to have improved from your prior visits. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 17, 2023

Service was friendly, however the wait time was a lot longer than I expected. Also, I was not given much of an overview of the inspection and was just told everything was fine. However, I had a rideshare More

by M_FUENTES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Castillo
Report | Print
Jul 22, 2023 -

Nissan of Torrance responded

We are disappointed to learn of your experience here at Nissan of Torrance but will take this opportunity to improve. Thank you for bringing this to our attention. I have shared this with our Service Manager, to ensure it is a topic of discussion at his next service meeting. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

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