Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of South Bay - Service Center

Torrance, CA

4.4
2,440 Reviews
Call Service Center (310) 536-4000

2,440 Reviews of Nissan of South Bay - Service Center

Sort by
June 16, 2023

Manuel V was very helpful and encouraging. He made the wait easier. The car might still need work, though. More

by MAGNUS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional, we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

Service was great, Manny was friendly and knowledgeable. And no lines early in the AM More

by EMAN071183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

Great customer service (even though they did not have snacks available during my visit Tuesday).. More

by PTHOMAS33170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Thank you for your sincere feedback. We will pass along your comments to our team. In regard to the snacks, depending on what time you came in they may have been out. We will make sure we stay stocked up. Thank you again for your feedback and for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

She was amazing and attentive! Service did not take long at all She was amazing More

by DAVID.CARDENA
Recommend Dealer
Yes
Employees Worked With
Alisa
Report | Print
Jun 23, 2023 -

Nissan of Torrance responded

Hello David, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 15, 2023

My advisor Richard B. was very knowledgeable, professional, kind and considerate of my time. The dealership waiting room was comfortable with refreshments, wifi and a More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 15, 2023

My advisor Richard B. was very knowledgeable, professional, kind and considerate of my time. The dealership waiting room was comfortable with refreshments, wifi and a More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Professional, timely and courteous Very knowledgeable and helpful. Eager to help with the problem My car had More

by LMSWHNP
Recommend Dealer
Yes
Employees Worked With
By Alisa Returnski
Report | Print
Jun 21, 2023 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Took Lyft but on the way back, Alisa did not respond for 30min. She said she was busy with other customer. The maintenance details were not explained. Car wash was not offered. More

by T0RUTOYOKAVA
Recommend Dealer
No
Employees Worked With
Alisa
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we apologize for the response delay on behalf of Alisa, she likely was assisting another customer. In regard to the car wash, it is usually not offered, but an option if the customer request it. We have done this to avoid the longer wait times. I will make sure to discuss this with Alisa and her Manager, to make sure the process is being followed and that all repair orders are explained thoroughly. if you wish to further discuss, please contact us at 310-536-4000 x2249 or for a faster response contact me at ereyes@ntnissan.com Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Very friendly workers, manny was super helpful with all my questions. I will definitely tell friends to go there for future car purchase More

by achia1327
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we appreciate your positive review about your recent experience with us! Thank you for referring us to friends and family, truly means a lot to us. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Excellent service Fast knowledgeable and dedicated Good customer service That is all That is it More

by martinjcharles54
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jun 21, 2023 -

Nissan of Torrance responded

Hi Martin, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...
94
95
96
...
244