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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,440 Reviews

2,440 Reviews of Nissan of South Bay - Service Center

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June 14, 2023

It was a very nice experience, Manny was a very helpful person, he answered all my questions about my car service and everything was done on time, happy with the service. Thank you 😊 More

by Chayo_DeDios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 18, 2023 -

Nissan of Torrance responded

Hello Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

I had an appointment for 10am, I was told should be done by noon. So we walked around a couple hours and came back. The person helping me told me your car should be ready soon. Then I found out that my car More

by dizneygirl76@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Mandez Jones, Yvonne Castillo, Paloma Buenrostro
Jun 21, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. I can assure you that just like a paying customer a recall is also a paying job; the urgency should be equal. I have addressed this with David our Service Manager, and we apologize for the lack of communication on our part and any inconvenience caused. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If there is anything we can do to make up for this, please let us know. I can be reached at ereyes@ntnissan.com or at 310-536-4000 x2249. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

Always been very good Service has been excellent. Have a good evening You got the best 👌 More

by C1207R
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jun 21, 2023 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2023

El sábado que fui para el cambio de aceite y cambio del aceite de transmisión me atendió vien amable More

by ERIK_ASTORGA
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Nissan of Torrance responded

Hola Erik, muchas gracias por sus comentarios. Nos da mucho gusto que nuestro equipo de Nissan of Torrance le dieron muy buen servicio. Aqui estamos para lo que se le ofresca. Saludos hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

June 13, 2023

Horrible customer service. Front desk just ignores you. You have to search for help smh More

by ccamillek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aliza Melendez
Jun 18, 2023 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2023

Manny has been a great help being my go to advisor. He is quick and helps the customer super well. More

by Caroline O’Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 18, 2023 -

Nissan of Torrance responded

Hello Caroline, we appreciate you taking the time to leave us this feedback. We are glad to hear you enjoyed your visit at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2023

Everything was completed in a timely manner. The service was great. Thank you for the great service. More

by hoh_mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 14, 2023 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2023

Manny my service advisor was very helpful and got my vehicle ready on time as was promised More

by IMICHAEL05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 14, 2023 -

Nissan of Torrance responded

Hello Michael, your wonderful feedback and rating mean a lot to us. We are happy to hear that Manny was helpful and had your vehicle ready when promised. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2023

The best customer service in town. I’ll be back next time my truck needs maintenance. More

by fer-zuni1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Aliza Melendez
Jun 14, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2023

Great, had a very great experience with Richard, the service was very fast I was in and out quickly More

by QUINTAFACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Nissan of Torrance responded

Hello, we're happy to have provided a great and quick service visit. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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