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Nissan of Tustin
Tustin, CA
267 Reviews
WELCOME TO NISSAN OF TUSTIN
Nissan of Tustin is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Nissan of Tustin, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Nissan of Tustin to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Nissan of Tustin. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 AM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 267 reviews
October 19, 2024
I had taken my car to get its maintenance done, and right away felt welcomed by the service team as they took care of business and made the process smooth. I am very pleased by the customer service and will away felt welcomed by the service team as they took care of business and made the process smooth. I am very pleased by the customer service and will definitely be returning to have my vehicle maintenance here! More
by Larissa
October 19, 2024
Loved the service here! Everyone was helpful and friendly. I was in and out so quick! Everyone was helpful and friendly. I was in and out so quick! More
by Jose C
Employees Worked With
October 07, 2024
Great service. Love coming here the staff is super helpful and always so positive! Thanks ! Love coming here the staff is super helpful and always so positive! Thanks ! More
by VINDAN2
September 03, 2024
DO NOT RETURN YOUR LEASE HERE! ! I returned my lease to Nissan of Tustin (I leased the truck from here so why wouldn't I). Upon returning it they looked the truck over, and told ! I returned my lease to Nissan of Tustin (I leased the truck from here so why wouldn't I). Upon returning it they looked the truck over, and told me to have a nice day. Two months later and dozens of phone calls and emails Nissan Leasing NMAC has no record from them of the my truck being turned in and now filed negative remarks on my credit report For weeks I've been getting calls from NMAC who would three way call this dealer and still no response. It's insane to treat literal actual customers like this. More
by Jeremy9836
Employees Worked With
January 03, 2024
This was the best experience I have had purchasing a vehicle. Justin provide answers ot all of my question, and was do personable. He went way beyond what I normally experienced when trying to purchase vehicle. Justin provide answers ot all of my question, and was do personable. He went way beyond what I normally experienced when trying to purchase this car. There was no way I was going to purchase a car from anyone else. I also must mention Frankie he aslo was very professional and friendly an made the purchase stress-free and pleasant. More
by Patricia
Employees Worked With
Justin and Frankie
December 18, 2023
I'm a long time customer (even before the name change to Nissan of Tustin). I usually seek out Jeff Coward because he knows my vehicle's history, and does his best to accommodate me. Nissan of Tustin). I usually seek out Jeff Coward because he knows my vehicle's history, and does his best to accommodate me. More
by RB
Employees Worked With
Jeff Coward
November 23, 2023
Cash was extremely helpful and knowledgeable in getting my car serviced. He was able to order the parts that would be needed and arranged to have the service done the next day. He was right on target as to my car serviced. He was able to order the parts that would be needed and arranged to have the service done the next day. He was right on target as to how long the service would be. Finally all of your personnel are very courteous. More
by Lrsutherland
Employees Worked With
Cash and Jeff
November 17, 2023
Service is always on time and thorough. Everything to be done is discussed before and results after. Items necessary for the next service visit are also discussed. Carl, Juliana and Geoff a Everything to be done is discussed before and results after. Items necessary for the next service visit are also discussed. Carl, Juliana and Geoff are always courteous, thorough and thoughtful. BTW, we really appreciate that the dealership provides a ride home and pickup when service is completed. More
by pelodark
Employees Worked With
Carl, Juliana and Geoff
November 01, 2023
The Service Team is courteous and professional. They keep you apprised with any issues with your car, and let you know which items are higher priority. They keep you apprised with any issues with your car, and let you know which items are higher priority. More
by frebbie5
Employees Worked With
Blanca and Yoni
October 30, 2023
This is the worst dealer to buy and absolutely disastrous for services. All the employees are dishonest and they always lie and has no courtesy at all. Please take this review seriously and just don’t think for services. All the employees are dishonest and they always lie and has no courtesy at all. Please take this review seriously and just don’t think that it may be an outlier until you go though what I am going through. Promised the service will done on a Friday, then Saturday and they we don’t know when it will be done. They don’t pick call and respond and say we all are booked and busy. I wish this dealership go out of business soon. At least nobody will fall in trap and disgusting customer support. More
by Chinmay Mishra
Employees Worked With
Jeff and Carl and anonymous reps who never tell their names
