Nissan of Van Nuys

Service consultant, James Alvarado is very professional, well knowledged, has give valuable service to my family and our Nissan Altima. We trust his service. Definitely we will continue comeback to James fo well knowledged, has give valuable service to my family and our Nissan Altima. We trust his service. Definitely we will continue comeback to James for his servic. More

The service that Gabriela gives to me is beyond exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! More

Always a pleasure to deal with Fernando and get my car serviced or any other issue that might pop up always pleased with the customer service and the kindness I receive. serviced or any other issue that might pop up always pleased with the customer service and the kindness I receive. More

Gabbi is always helpful and accommodating. She sometimes goes out of her way to give me an update in the status of the work being done. She sometimes goes out of her way to give me an update in the status of the work being done. More

The staff was courteous. The wait was too long. I don't remember the employees' names. They were all friendly. The wait was too long. I don't remember the employees' names. They were all friendly. More

Adolfo is the greatest. He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowle He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowledged; the staff was either drinking coffee, laughing, or on their phones. More

My experience was good I was very good I liked that they were very helpful were very helpful More

GREAT CUSTOMER SERVICES BY EVERYONE AT NISSAN OF VAN NUYS. EVERYONE IS NICE, RESPECTFUL AND ATTENTIVE. NUYS. EVERYONE IS NICE, RESPECTFUL AND ATTENTIVE. More

Attentive, timely, welcoming is how I would describe Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are re Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are respectful to a persons time throughout their day. More

Going to Wish Nissan is such a chore. The employees are not helpful, they are indifferent and don't seem to be competent for basic customer assistance duties. It is disappointing to say t The employees are not helpful, they are indifferent and don't seem to be competent for basic customer assistance duties. It is disappointing to say the least. I won't be back. I'd give my advisor 0 stars but the minimum your scale allows is 1 star. More