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Nissan of Walla Walla - Service Center

Walla Walla, WA

4.2
50 Reviews

50 Reviews of Nissan of Walla Walla - Service Center

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May 24, 2025

Didn't have me on schedule when I had appointment. I wish I had somewhere else to go for my car. More

by maryanddave18
Recommend Dealer
No
Employees Worked With
Oil change
May 20, 2025

The service people were very nice, helpful and professional. I has a service light that kept coming on and they went in a deleted the light. More

by camunden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Awesome service from Walla Walla Chevrolet, dropped off my truck early in the morning was ready ahead of estimated time! More

by israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Nissan of Walla Walla responded

We appreciate your feed back and glad that we could meet your expectations, we stive to provide the very best customer service to all of our customers. Feel free to reach out to us if there is anything else that we can assist you with. Thank you and have a great day!!!

May 05, 2025

The wait was short. The explanation as to what needs to be done to maintain the car was appreciated. More

by B.KCOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Nissan of Walla Walla responded

Thank you for the 5 star review.

April 18, 2025

Been working with this dealership for over 20 years and always have been easy to work with. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty
Apr 18, 2025 -

Nissan of Walla Walla responded

Thank you for the great review. Customer service is our number one priority.

April 08, 2025

No pressure and got something we were looking for! ! The person we worked with was ismael he was very helpfull in showing us around all the options we had in what we said we were looking for ! More

by FLORYPOLOGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Nissan of Walla Walla responded

Thank you for the Review. Come see us for any other needs in the future.

March 30, 2025

It is always a pleasure taking my vehicles nissan of walla walla. Matt and Jose were awesome to work with. I highly recommend them. More

by Jimhicks07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Brighton
Mar 31, 2025 -

Nissan of Walla Walla responded

Thank you for your kind words. Matt and Jose are the best when it comes to customer service.

March 18, 2025

Everyone was very helpful especially the service manager, I feel like he went above and beyond More

by mkboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Nissan of Walla Walla responded

Thank you for your kind words.

March 17, 2025

Had to come in 3 different time because the wrong part was ordered, was damaged, or it didn’t work. In order to try to make up for it they offered a free wash, so I said sure why not. When I got it back t More

by JP
Recommend Dealer
No
Employees Worked With
Not sure
March 07, 2025

I felt it took too long for an oil change and there was plastic and cardboard left inside. I also expected a car wash More

by derrick.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nissan Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Nissan of Walla Walla responded

We are truly sorry that your experience with our Nissan of Walla Walla service department, during the winter hours we do not offer our complimentary car washes but those will start back up in April. Please feel free to reach out to our service manager to discuss these issues that you experienced. We strive to provide the highest quality services to all of our customers. We do appreciate your business and would like to have a chance to get this corrected for you. Thank you and have a great day.

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