Nissan of Yorktown Heights - Service Center
Yorktown Heights, NY

40 Reviews of Nissan of Yorktown Heights - Service Center
A special commendation for Joe Caldararo. He was and has been extremely helpful and professional when we purchased our new car in Dec. It is refreshing to have someone follow up and resolve problems quickl been extremely helpful and professional when we purchased our new car in Dec. It is refreshing to have someone follow up and resolve problems quickly and professionally with a genuine concern for our satisfaction In the future I would definitely recommend Curry Nissan especially if Joe is the salesperson Frank Magnante More
The people at curry are always very helpful and knowledgeable. I appreciate the timely Pasion in which my service was performed. I feel like I can trust the recommendations you guys offer. knowledgeable. I appreciate the timely Pasion in which my service was performed. I feel like I can trust the recommendations you guys offer. More
It was my first visit for service and I couldn't have It was my first visit for service and I couldn't have been happier. Jonathan was absolutely wonderful. He was so friendly and explained everything It was my first visit for service and I couldn't have been happier. Jonathan was absolutely wonderful. He was so friendly and explained everything that was going to be checked and when finished told me what they found, which wasn't anything bad. My only problem is the distance from my house. Only having to do it occasionally makes it a little easier. Thank you. Patricia DeAstis More
I arrived for my appointment at 8am and was instructed to pull my car right into the service entrance. John Berrios immediately introduced himself and was very personable. Within 30 minutes, John came to pull my car right into the service entrance. John Berrios immediately introduced himself and was very personable. Within 30 minutes, John came to find me in the waiting area. He explained that the tire pressure sensor was damaged and should be replaced and then brought me over to the car, showed me where the damaged sensor was located and when I asked if it was a repair that could wait or if the sensor could just be disabled, he explained that the tire was leaking air. I gave the go ahead to make the repair and John immediately made arrangements for another employee to drive me home as I was scheduled to work from home beginning at 9am. He was very thorough and polite and I appreciated the fact that he did not make me feel ignorant due to my limited knowledge about my own car. Midafternoon, John called to let me know that my car was ready, asked if I needed a ride and when I indicated that I would not need a ride, he let me know that I could pick up my car up until 6pm and that he was available if I had any questions. John is an excellent service advisor. Unfortunately, I do not remember the name of the young man who gave me a ride home, but I do want to mention that he also was very cordial and based on our conversation, I understand that he is hopeful to transition to the position of mechanic. From the perspective of a customer, he interacts well with the public and clearly enjoys auto repair and would, therefore, be an asset to your company. More
Curry Nissan is always accommodating with appointments, the staff very friendly and concerned. The customer lounge is great and service is very timely. Always a pleasure. the staff very friendly and concerned. The customer lounge is great and service is very timely. Always a pleasure. More
From the moment I pulled in to the service bay, I was greetedly friendly...my vehicle records and file were waiting...asked if I needed additional work to be done...they listened to my direction. the cu greetedly friendly...my vehicle records and file were waiting...asked if I needed additional work to be done...they listened to my direction. the customer waiting area was comfortable and roomy. I utilized the free coffee machine and it was nice...and I was wondering how many times a year they clean the machines for the coffee,hot chocolate,water? More
I purchased my 2012 GTR in NJ 3 wks ago, and in need of NYS car inspection; since i am a resident of Yorktown Hts, i chose Curry Nissan ( GTR certified dealer) for this; had a scheduled for 3:30 pm appt to NYS car inspection; since i am a resident of Yorktown Hts, i chose Curry Nissan ( GTR certified dealer) for this; had a scheduled for 3:30 pm appt today (10/28/11) and was surprised to be told by Mr. Ruiz that my car can't be inspected and had to be rescheduled for next wk because my appt shld have been at 10:30 am. He was adamant in not having me accommodated because this would mean having other cars moved out of slot. But i held my stance, insisted that it wasn't my fault for the schedule error but Curry's. I had to re-adjust my own schedule so i can keep up with today's inspection. My -what-would-have-been disastrous first time experience with Curry Nissan turned out for the better when John Berrios had the utmost customer interest in mind to keep my appt and have my new car inspected. Nissan Curry should realize i have given then enough business by purchasing from its other car franchise our family van(Honda from H. Curry) 2 yrs ago. And more importantly, perhaps Nissan USA shld be interested to find out that for its supercar GTR brand to be truly satisfying, it must "teach" its dealers to treat its customers GTR-worthy customer service. Perhaps, Mr. Ruiz shld be taught better. Especially as this is my first time...hopefully it will not be the last. More
My wife and I service our 02 Sentra at Curry and always work with Dwight. He is very knowledgeable and a pleasure to deal with. He recommends the best course of action when a repair is needed and never tr work with Dwight. He is very knowledgeable and a pleasure to deal with. He recommends the best course of action when a repair is needed and never tries to over sell any unnecessary service. I highly recommend Dwight and Curry. Bert and Lucy More
We lost our keys while on vacation in Fla.Someone found them and called rewards number we were contacted by Dwight before we knew key was missing, key was returned before we got back.Kathy has been very he them and called rewards number we were contacted by Dwight before we knew key was missing, key was returned before we got back.Kathy has been very helpfull from day one. We are very happy with the service and staff. More
My car needed extensive repairs. When I called to schedule the service Chris was extremely helpful and very nice. I brought my car in and was greeted quickly in a friendly, professional manner. I was schedule the service Chris was extremely helpful and very nice. I brought my car in and was greeted quickly in a friendly, professional manner. I was also given a loaner car so that I was not inconvenienced while my car was being repaired. The car was ready when I was told it would be and I was very happy with the work. I will definitely be bringing my car back for my next service! More