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Nissan of the Bronx

Bronx, NY

4.5
2,143 Reviews
Welcome to Nissan of the Bronx! Nissan of the Bronx in NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 877-892-2891.
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3660 Boston Rd

Bronx, NY

10469

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Showing 2,143 reviews

September 26, 2023

Mr. Keith Walker and his team successfully updated and improved my car. My Nissan Altima has served me well since 2015. I've been with Nissan from Cox to Teddy and now to Nissan of the Bronx. See you next More

by KAMENE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Nissan of the Bronx responded

Kamene, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

September 25, 2023

service was good. Keith Walker went into detail about repairs and cost. To my surprise repairs were performed the same day. Thank you More

by WWISCO1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Groody, Steven Madrid
Sep 26, 2023 -

Nissan of the Bronx responded

Wwisco, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 23, 2023

Exelent service and the best service friendly asn fast I recommend for service Nissan of the bronx More

by LOVE.LIFE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona is the best
Sep 26, 2023 -

Nissan of the Bronx responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let everyone know about your positive experience. Have a great day!

Sep 26, 2023 -

LOVE.LIFE3000 responded

Get better because you going to lose many costumes

September 23, 2023

Ms. Vasquez was very personable, knowledgeable and efficient. She kept me informed during the repair process as I was waiting for the vehicle. More

by CDIAZ2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Sep 25, 2023 -

Nissan of the Bronx responded

Hi Cdiaz, thank you for taking the time to leave a review for us at Bronx Nissan. We're happy we could meet your expectations!

September 22, 2023

The best Nissan of the bronx, I bought Nissan maxima sr, they did and I came to the right ppl thank you so much More

by ALHUSSEIN.1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget your name, Edward Allen, Julitza Balbuca, Julio Ceballos, Owen Chaikin, Shane Elliot, Carlos Gerda, Richard Essoh Mouahgue, Jonathan Taveras
Sep 22, 2023 -

ALHUSSEIN.1968 responded

Anyone want new nice deals and people, I recommend you come to this place.👏👏, beautiful cars too

Sep 26, 2023 -

Nissan of the Bronx responded

Alhussein.1968, your satisfaction is our top priority. We look forward to your next visit! Take care!

September 20, 2023

Helpful in all aspect and very friendly also very knowledgeable and very humble not a push over More

by BINGOLOVER201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osiris Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Nissan of the Bronx responded

Hi Bingolover, thank you so much for your positive comments about Bronx Nissan! We hope you have a great day!

September 19, 2023

Best Dealer! ! I always get my cars from this dealer and always accommodate me! Best costumer service ever. More

by JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Nissan of the Bronx responded

Jonathan, we're glad you had such a wonderful experience with us! We hope to see you soon!

September 19, 2023

I like dealing with one person for customer service. Brought car back several times for services and Adelka has been there to assist. More

by BRENDA4220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Sep 21, 2023 -

Nissan of the Bronx responded

Brenda, we are glad to hear that Adilka has been there for all your service needs. Thank you so much for this feedback. Take care.

September 17, 2023

Ever since the change in management and my last two vehicle purchasing experiences, this has been the best so far with them being able to expedite the process and get me a good rate. More

by NIICK.ASH15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Nissan of the Bronx responded

Niick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan. We look forward to your next visit! Take care!

September 15, 2023

We waited 6 months for the part. Spent many hours trying to get this resolved. More

by MCDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian. Service manager, Alicia Corporan, Steven Estevez, Alyah Jimenez, Adilka Vasquez
Sep 17, 2023 -

Nissan of the Bronx responded

Hi Maria, this is Anthony, Manager at Nissan of the Bronx. I tried calling and texting you but was unable to reach you. After reviewing your account I see that we did everything on our part to place the order for the part, and open a ticket with Nissan corporate in regards to the urgency for the need of the part, and we placed an expedite on it for you. At that point, we have done everything in our power to help assist you. We were waiting for the part to arrive just as you were. It took less then 2 months to arrive but when it did come in we were able to quickly have it installed for you. If you have any further questions about the issue please feel free to reach out to me at 718-696-6144. Thank you

Sep 17, 2023 -

MCDOOR responded

Anthony What you said in your reply pertains only to the last two months of this issue. It started several months ago when we initially took this in for service , the first time i was told to leave the car as it could take a while to repair so it was dropped of in Am was called about 3pm saying it was repaired. After driving one block the system shut down I immediately returned to service and was told to take the car to the service manager Ian, at that time he said he needed to take car in after waiting two hours was told the system needed a second reprogramming, Drove the car five minutes and system shut down again , Took back two more times and was told problem fixed and it wasn't all shut downs of system i was told to record and send video to Ian Than about three months passed driving the car while system shuts down driving calls dropped , gps shuts down , radio does not play, had to deal with this several months before finally Ian call me and tells me he is expediting the issue through corporate, 2 months after that is where your story picks up you left out the part about 5 ubers from your dealership to my home and back the months of having no radio or hands free phone or gps. I’m sending this response as i am the one who transported the car for Maria all those times and I'm the one who dealt with staff at the service department if you need to reach me i am available anytime service dept or Ian has my number Michael

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