Nissan of the Bronx - Service Center

i leased a nissan rogue at teddy nissan in july 2011. by septemper i started having problems with the car. i brought it in for service. there was something wrong with the gas tank. it wasn't reading properl septemper i started having problems with the car. i brought it in for service. there was something wrong with the gas tank. it wasn't reading properly. they said they had to change the sensor in the tank. they removed the tank, changed the sensor and put the tank back. the next day, the smell of gas was very strong inside the car. i brought it back and found out that they FORGOT to seal the tank so gas was leaking into the car. they fixed that but the car was still not right. there was still something wrong. brought it back again and was told that they had to change the instrument cluster in the dash. they changed it and broke my radio while doing so. after 3 attempts to fix the car, i got fed up and brought my car to central ave nissan to see what was going on. it turns out that teddy misrouted the gas tubes in the tank!! they are incompetent. my 17 yr old daughter drives this car. she could have been killed. i will never go back there again and will do everything in my power to but them out of business More

Waited there for hours to be persuaded to pay for services that may have not been needed. They are extremely overpriced when it comes to maintenance services for yor car. I wasn't given a final cos services that may have not been needed. They are extremely overpriced when it comes to maintenance services for yor car. I wasn't given a final cost until after work was completed which made me feel forced to pay. Also they recommended other services which the guy said it was urgent. I left there and went to another mechanic and the other mechanic checked my car telling me these things were not needed to be done at the time. Nissan was going to charge me $400 for 2 flushes that was not needed. These flushes would of only cost 130 at another mechanic. I don't recommend getting any maintence that is not covered under there. More

TEDDY NISSIAN SHOWED ME CUSTOMER SERVICE LIKE NO OTHER. THEY MADE ME A APPOINTMENT, ALLOWED ME TO ASK ANY QUESTIONS I NEEDED TO KNOW, AND GAVE ME SOLUTUIONS TO PROBLEMS. AS A WOMAN ITS HARD FINDING A GREA THEY MADE ME A APPOINTMENT, ALLOWED ME TO ASK ANY QUESTIONS I NEEDED TO KNOW, AND GAVE ME SOLUTUIONS TO PROBLEMS. AS A WOMAN ITS HARD FINDING A GREAT DEALERSHIP TO TRUST.I TRUST TEDDY NISSAN. WHEN I LEFT THE DEALERSHIP I LEFT WITH A SMILE ON MY FACE. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE.I LIVE IN BROOKLYN, AND I AM TRAVELING ALL THE WAY TO THE BRONX FOR EXELLENT CUSTOMER SERVICE. More

Paul is a wonderful worker ,he goes beyond the call of duty to make sure his customers are well taken care of .I will recommend my family & friends to Teddy's Nissan.The mechanics as well are very pleasa duty to make sure his customers are well taken care of .I will recommend my family & friends to Teddy's Nissan.The mechanics as well are very pleasant. What i also like about Teddy's is that you never have to wait long for your car to be serviced.I never hear no other customers complain that they have been waiting for a very long time.Rest assure i will always stay in the nissan family just because of the outstanding service that i receive from the parts department .Thanks a bunch !!!!!!!!!!!!!!!!!!!! More

I bought a used car in April of this year from Bayridge I bought a used car in April of this year from Bayridge Nissan (the worst dealer ever) and it had many problems which I was unaware of untill am I bought a used car in April of this year from Bayridge Nissan (the worst dealer ever) and it had many problems which I was unaware of untill am driving it, then the problems would surface and this was so frustrating. My first visit to Teddy Nissan was because I heard a noise whenever I drive the car, since I live in the Bronx I decided to visit them. Since I only had the car for a few days Mr Rowe suggested that I return to Bayridge so they could take care of the problem; he also check for recalls on the car and he found it which Bayridge never even checked for when they sold me the car. My second visit was the muffler was making noise, since I had such a wonderful experience the first time at Teddy Servive Department I decided to return to them. And like the first visit Mr Rowe and is excellent staff check out the problem and gave specific instructions on how to get the problem taken care of by Bayridge Nissan. Third visit was the radio had no volume, however I wasn't taken care of my Mr Rowe but Phil (cant remember his last name) he was ok until I picked up my car and outside of the glove compartment was scratched and when I asked him he gave me a xxxxxxxx excuse. Even though I had a horrible experience on third visit, I went back twice after that because overall the Mr Rowe and the service staff gave me excellent service before and they are very professional. The other visits I had, I changed my brakes, rotors and the AC blower which they gave me a rental for a day until my Ac was working again. Am telling you they are very curteous, experience and they make you feel at home. Mr Rowe is doing a great job and I will always take my car to Teddy Nissan for service before anywhere else. Also the lady at the front desk she has great customer service skills, my experinces with her was great and I felt like a special customer. Professional staff leads to great service and thats what I received. More

i am giving this rating because from day one when i bought my first nissan i was treated with nothing but concern, kindness, and thoughtfullness. Nissan has been giving me qualitiy services since the f bought my first nissan i was treated with nothing but concern, kindness, and thoughtfullness. Nissan has been giving me qualitiy services since the first day and that is honoraable. It is also the best feeling when you dont have to wait all fay long for your car to be serviced. I was in and out. I woud deffinetly rec. this dealer to all my friends family, whoever. When you leave you will not be upset or atr a loss of money or time. Thank you to the wonderful staff in teddy nissan sales and auto. More

the crew at teddy Nissan was very attentive and efficient. my experience throughout the car buying process led me to refer two friends who also purchased cars. i am on a first name basis with the s efficient. my experience throughout the car buying process led me to refer two friends who also purchased cars. i am on a first name basis with the salesman and finance manager that i worked with. i even met Teddy himself. :) before i went to teddy Nissan i went to SEVERAL dealers and was disappointed. More

I had an awesome experience with this dealer and I would I had an awesome experience with this dealer and I would definatley recommend him to others.I had a bad experience during my first visit there, but I had an awesome experience with this dealer and I would definatley recommend him to others.I had a bad experience during my first visit there, but this time around he assurred me things would be different and they were.I was very impressed by the service I recieved.It was great. More

I am very pleased with Teddy Nissan the service is I am very pleased with Teddy Nissan the service is excellent the employees are polite, helpful and informative my experience with Teddy Nissan when I am very pleased with Teddy Nissan the service is excellent the employees are polite, helpful and informative my experience with Teddy Nissan when I service my vehicle is always excellent. GREAT SERVICE AND PEOPLE! I will continue to service my car at teddys. More

From the moment I entered the shop for a tune-up, Paul Rowe was available and courteous. He explained the process and possible time element. In all respects he was correct. At the end of the day, when I Rowe was available and courteous. He explained the process and possible time element. In all respects he was correct. At the end of the day, when I picked up the car and noticed a dent not there before, Mr. Rowe addressed the issue quickly, professionally and graciously. He explained that he needed to contact the proper repair person before calling me to arrange a repair date. True to his word, Mr. Rowe called within a two hours to arrange the date for the repair. The repair was made on the day convenient for me and I am very pleased with the results. My kudos to Mr. Rowe for handling both visits with such poise and professionalism. More