Norm Reeves Ford Superstore

few months ago? I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less t I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less than 200 miles later, I was forced to spend a third of the purchase price to fix the power steering pump, tack snd pinion and front axles. During a subsequent call with the sales manager, he confirmed several items were overlooked when the car was inspected (per the service records). Due to their oversight I would be reimbursed. He said he would call me back in 24 hours. It's been 11 days and I have texted, emailed and left phone messages with no reply as of yet. I hope Norm Reeves does the right thing. More

Called and made an appointment for service. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. More

Everyone felt very welcoming and Isaiah amplified it even more with the all the help and so did Kia with the numbers! more with the all the help and so did Kia with the numbers! More

In my recent visit to Cerritos Ford I was attended by Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and eas Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and easy. Mario Larrea Ford Ranger owner. More

Rafael gonzales gave excellent service He was very courteous and elpained what kind pf service my car needed courteous and elpained what kind pf service my car needed More

They forgot to do a couple of things. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. More

I'd like to thank my advisor Crystal Rivera specifically for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I had. The service was done quickly, efficiently, and professionally. I appreciate her assistance very much. More

My advisor Rudy was very friendly. He delivered the top quality customer service. I trust him with my vehicle service needs. He delivered the top quality customer service. I trust him with my vehicle service needs. More

Very helpful, work done on time. Our normal service, car was ready as promised. Washed and cleaned. Only place we take our cars. Our normal service, car was ready as promised. Washed and cleaned. Only place we take our cars. More

I am a returning customer and first time working with Eduardo Millan. He truly is one of the best staff I have worked with. Professional, courteous and very attentive. I brought my 2014 Sport Edge for se Eduardo Millan. He truly is one of the best staff I have worked with. Professional, courteous and very attentive. I brought my 2014 Sport Edge for service. I arrived 1/2 hour late for my appointment and I still got my car back when promised. More