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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

July 30, 2023

I was able to drop off my car very fast and was offered a one way ride home. Once the service was complete I was notified and picking up my care was also quick. More

by firsttamayo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Corral
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Jul 31, 2023 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your feedback. We truly value your business and strive to provide the best customer experience possible. If there's anything else we can do to enhance your satisfaction, please don't hesitate to let us know. We look forward to serving you again in the future!

July 24, 2023

Crystal River, awesome service, very attentive and makes sure your vehicle is done on time, will recommend this dealership to anyone needing service More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
crystal rivera
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Jul 25, 2023 -

Norm Reeves Ford Superstore responded

Jose, we truly appreciate this great feedback for Crystal and we are thrilled to read this review! Please reach out if you need anything else!

July 19, 2023

excellent service. Oliver was very helpful and transmitted my message well to finance department even though I had outside financing. More

by Valenciamario2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver
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Jul 20, 2023 -

Norm Reeves Ford Superstore responded

Valencia, thank you for sharing this great 5-star rating and review for our team! We appreciate you sharing this wonderful feedback for Oliver!

July 18, 2023

I bought my car at Norm Reeves Ford and keep going there for service, my car is in very good condition, I’m very happy with the service they provide. More

by Clarissa D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 18, 2023 -

Norm Reeves Ford Superstore responded

Clarissa, thank you so much for sharing this positive feedback for our team. We are so glad to know you had a 5-star experience with Joseph and we hope to work with you again in the future!

July 17, 2023

Rudy is a great customer service person. He took care of my car and waited for me to pick it up. I definitely recommend Ford of Cerritos. Ask for Rudy Wilson. Thank you! More

by Mazda CX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Wilson. The best.
Report | Print
Jul 17, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing this wonderful feedback for Rudy and our team! We're thrilled to know you had a positive experience and we hope to work with you again in the future!

July 13, 2023

The service was very good and I was very pleased with Richard he was very helpful and professional 😀 thanks again 😀 More

by stevebust
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 17, 2023 -

Norm Reeves Ford Superstore responded

Thank you so much for sharing this wonderful 5-star rating and review for our team! We're thrilled to know that Richard was helpful and we hope to work with you again!

July 05, 2023

Great customer service and vehicle service loved that they washed the car not like another dealership next door that gives vouchers More

by carmenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph corral
Report | Print
Jul 05, 2023 -

Norm Reeves Ford Superstore responded

Thanks so much for this wonderful feedback, Carmen! We are pleased to know you received top-notch service and we hope to see you again in the future!

July 04, 2023

I'm happy I feel very satisfied with my car they did a great job thank you very much More

by Alma Deleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
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Jul 05, 2023 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your experience working with our service team, Alma! We are thrilled to know you received great service and we hope to work with you again!

July 01, 2023

Everyone was professional and efficient that I worked with yesterday. They even delivered my car to me last night! More

by melskater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Isaiah Valencia
Report | Print
Jul 05, 2023 -

Norm Reeves Ford Superstore responded

We truly appreciate you taking the time to share your experience working with our team! Please reach out if you need anything else!

June 30, 2023

Great service, Isaiah was helpful, kind and went out of his way to help us with our purchase More

by Alees11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugo, Isaiah Valencia
Report | Print
Jul 05, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing this great feedback for Isaiah and our team!

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