Norm Reeves Ford Superstore

Everyone felt very welcoming and Isaiah amplified it even more with the all the help and so did Kia with the numbers! more with the all the help and so did Kia with the numbers! More

In my recent visit to Cerritos Ford I was attended by Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and eas Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and easy. Mario Larrea Ford Ranger owner. More

Rafael gonzales gave excellent service He was very courteous and elpained what kind pf service my car needed courteous and elpained what kind pf service my car needed More

They forgot to do a couple of things. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. More

I'd like to thank my advisor Crystal Rivera specifically for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I had. The service was done quickly, efficiently, and professionally. I appreciate her assistance very much. More

My advisor Rudy was very friendly. He delivered the top quality customer service. I trust him with my vehicle service needs. He delivered the top quality customer service. I trust him with my vehicle service needs. More

Very helpful, work done on time. Our normal service, car was ready as promised. Washed and cleaned. Only place we take our cars. Our normal service, car was ready as promised. Washed and cleaned. Only place we take our cars. More

I am a returning customer and first time working with Eduardo Millan. He truly is one of the best staff I have worked with. Professional, courteous and very attentive. I brought my 2014 Sport Edge for se Eduardo Millan. He truly is one of the best staff I have worked with. Professional, courteous and very attentive. I brought my 2014 Sport Edge for service. I arrived 1/2 hour late for my appointment and I still got my car back when promised. More

Best customer service, my advisor went above and beyond and answer all my questions. 100 very well recommended and answer all my questions. 100 very well recommended More

I would like to share my recent experience at the service center on July 21, 2025. I visited Envision Ford of Duarte for a routine 20,000-mile service on my 2024 Ford Maverick. To my surprise, I was quoted $ center on July 21, 2025. I visited Envision Ford of Duarte for a routine 20,000-mile service on my 2024 Ford Maverick. To my surprise, I was quoted $1,400 for the service. Despite waiting 20–30 minutes, I did not receive a clear explanation for the high cost, which led me to seek service elsewhere. I then went to Norm Reeves Ford Superstore Service Center, where I was quoted $390 for the same service. The difference in both pricing and customer experience was significant. I received prompt, courteous, and professional service. I would especially like to commend Eduardo Millian, who provided exceptional care and attention throughout the process. His professionalism made a lasting impression, and I truly felt valued as a customer. Eduardo deserves an A+ rating and 5 stars for his outstanding service. More