
Norm Reeves Ford Superstore
Cerritos, CA
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2,250 Reviews of Norm Reeves Ford Superstore
Pulled into the dealership I was immediately greeted by Robert. He welcomed me and listened to what I was looking for. Test drive 3 broncos, selected the one I purchased. Amazingly easy and fast process Robert. He welcomed me and listened to what I was looking for. Test drive 3 broncos, selected the one I purchased. Amazingly easy and fast process. 5 star rating More
few months ago? I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less t I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less than 200 miles later, I was forced to spend a third of the purchase price to fix the power steering pump, tack snd pinion and front axles. During a subsequent call with the sales manager, he confirmed several items were overlooked when the car was inspected (per the service records). Due to their oversight I would be reimbursed. He said he would call me back in 24 hours. It's been 11 days and I have texted, emailed and left phone messages with no reply as of yet. I hope Norm Reeves does the right thing. More
Called and made an appointment for service. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job. More
In my recent visit to Cerritos Ford I was attended by Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and eas Eduardo Millán service manager. He was very helpful and show a lot of knowledge. Thank you Eduardo for made my visit to Cerritos Ford so nice and easy. Mario Larrea Ford Ranger owner. More
They forgot to do a couple of things. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. First they didn’t take off the tint on the front windshield and they also forgot to put the trunk pad back. Otherwise everything else was good. More
I'd like to thank my advisor Crystal Rivera specifically for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I for her patience, kindness and attention last week when I took my car to be serviced. She was extremely helpful and understanding of the concerns I had. The service was done quickly, efficiently, and professionally. I appreciate her assistance very much. More