
Norm Reeves Ford Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
2,226 Reviews of Norm Reeves Ford Superstore

Dave was amazing to work with! He is VERY knowledgeable, he really listened to what WE wanted, and didn’t try to sell us something that would not work for us. His no pressure approach made us feel heard, va he really listened to what WE wanted, and didn’t try to sell us something that would not work for us. His no pressure approach made us feel heard, valued, and like we were in control of our purchase. Thanks to Dave, we ended up with the perfect truck for our situation. We could not be happier! With 100% confidence we highly recommend coming to see Dave the next time you’re in the market for a new car! Thanks Dave! More
I brought my Ford Ranger in for an inspection and Mike O’Connor assisted me. He was very helpful and informative about the process. I felt like I was treated respectfully and I was not pressured to make a O’Connor assisted me. He was very helpful and informative about the process. I felt like I was treated respectfully and I was not pressured to make any decisions. I ended up servicing my Ranger at Norm Reeves and if I was in the market for a vehicle I would definitely go back to this dealership. More
I love my new car! David Pulido is an excellent example of a great sales representative. Not only was he very patient but he also took the time to answer all my questions. of a great sales representative. Not only was he very patient but he also took the time to answer all my questions. More
Great Experience. Super friendly and helpful staff. Not overbearing at all. Not too much pressure and they worked with us to get us the car we wanted at the price we needed. overbearing at all. Not too much pressure and they worked with us to get us the car we wanted at the price we needed. More
I recommend Norm Reeves Ford service dept. in Cerritos. Ray Quintero, the service writer, is professional and personable, really nice guy. Parts person Matt Wehner does an awesome job getting needed parts Ray Quintero, the service writer, is professional and personable, really nice guy. Parts person Matt Wehner does an awesome job getting needed parts quickly. All around good experience. More
Rafael Gonzalez was amazing. He was very communicative and super friendly. Love visiting their service department. Rafael was on top of everything and even had my car ready to go before the expected time and super friendly. Love visiting their service department. Rafael was on top of everything and even had my car ready to go before the expected time. More
Came for an oil change and a recall Customer service was Came for an oil change and a recall Customer service was awesome Ivan Cruz was excellent. Got me out in the time he said. Thank you again. Came for an oil change and a recall Customer service was awesome Ivan Cruz was excellent. Got me out in the time he said. Thank you again. More

I am really happy with my purchase..the sales rep was really nice and patient with me he went thru a lot of details for me to look for the right car for me. really nice and patient with me he went thru a lot of details for me to look for the right car for me. More