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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,228 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,228 Reviews of Norm Reeves Ford Superstore

December 02, 2019

Josh, our salesman, was helpful, efficient and got us through the process very quickly. There was no haggling and he explained all our options. Would definitely buy here again. Finance was great also More

by ralphcolafati
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Manny Mendez
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Ralph!

December 01, 2019

Daniel was great Daniel and Bernarbe were great at answering all my questions, finding the right truck and arrainging a great rate on the financing. Job well done!! More

by daleehy2241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Serbanoiu
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

December 01, 2019

I have installed new brakes from the same dealer there's a noise with them now and they tell me it's nothing. $85! Sucks More

by Sandytoriz
Recommend Dealer
No
Employees Worked With
Juan Soto
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

Hello Sandy, we are very concerned to hear this feedback about your breaks and understand your frustrations. Please give our Service Director, Sean Osborne, a call at a time that works best for you, 562-405-3570. Thank you.

December 01, 2019

Daniel and Tony very professional, courteous service advisors. Daniel advised me of service recalls that needed to be corrected. My car was serviced and ready in a timely manner. More

by lpxpta
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez , Tony Ybarra
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating!

December 01, 2019

Always great dealing with David Pullido when buying/leasing at norm reeves ford. Oscar Vidalez was very helpful over at finance as well. Great team effort! More

by Ortizsergio08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Oscar Vidales
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

November 30, 2019

Jose Torres was great and had knowledge on the recalls service was fast and on time thank you will be back for other services soon. More

by garcia3531
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5- star rating, Garcia!

November 30, 2019

Adviser was very professional and friendly. Gave correct time estimate of completion on service for my 2018 Ford Escape. Pointed out of alinement needed to be done. More

by strangersolo
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

November 27, 2019

Take my car in for service took care of me car rental Raymond Quintero best customer service good work they found the problem and took care of it More

by Cheetos90255
Recommend Dealer
Yes
Employees Worked With
Raymond quintero
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback!

November 27, 2019

It was a great experience It was a great experience. Everyone was very helpful. The salesman Ramy helped us find the right car we needed at the right price. He is very knowledg More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Inclan, Fortino Milian, Ramy Tawadros
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Stephanie!

November 27, 2019

My First Car Ramy Tawadors made my first car buying experience very easy and fun! I absolutely love my new car and I got the best price for it. They really made su More

by crystaltkettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vidales, Ramy Tawadros
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Crystal!

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