
Norm Reeves Ford Superstore
Cerritos, CA
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2,231 Reviews of Norm Reeves Ford Superstore

Real talk. Jason was very helpful, personable, and awesome! Wonderful job! Jason showed patience and gave great feedback. We felt comfortable and it was a great experience! awesome! Wonderful job! Jason showed patience and gave great feedback. We felt comfortable and it was a great experience! More
The staff was great and helpful...never felt pressured or hurried to make a decision. My Expedition was a great choice Thanks guys for your help! hurried to make a decision. My Expedition was a great choice Thanks guys for your help! More
It was accommodating and helpful environment. I will come back again if needed. They updated me and the information needed for the vehicle repair every hour or so that was reassuring. back again if needed. They updated me and the information needed for the vehicle repair every hour or so that was reassuring. More
Tony was awesome! The wait was a little long, but it was a Saturday so I expected it. Car was finished on time. Excellent service. Tony kept me up to date on the progress plus the txt app also kept me up to a Saturday so I expected it. Car was finished on time. Excellent service. Tony kept me up to date on the progress plus the txt app also kept me up to date on my car. More
Service rep Christopher Hoorn was very attentive and showed legitimate concern about my issue with the check engine light going on for the third time. Employees like Chris makes it a little easier dea showed legitimate concern about my issue with the check engine light going on for the third time. Employees like Chris makes it a little easier dealing with this issue. More
Rafael my service advisor was a constant professional, he took care us very well, I will highly recommend this ocation for the outstanding service they provided took care us very well, I will highly recommend this ocation for the outstanding service they provided More
I enjoyed my service advisor, Jose Torres. He was very helpful, friendly, and went above and beyond to get a rental car for me. I really appreciate your help. helpful, friendly, and went above and beyond to get a rental car for me. I really appreciate your help. More
Josh was such a nice sales person! I am extremely satisfied with my new Ford Ranger... it was stress free and my payments will much lower than expected... satisfied with my new Ford Ranger... it was stress free and my payments will much lower than expected... More
Friendly staff and very knowledgeable of the car I eventually chose. The process did not take long. The facility was clean and maintained protocol. I’m going to tell my son to go to norm reeves. eventually chose. The process did not take long. The facility was clean and maintained protocol. I’m going to tell my son to go to norm reeves. More
David was great! He took me on a test drive and explained a lot about the features on the 2020 Ford Escape. Then went in and handled all the paperwork with ease. Everything was fantastic from start to end an a lot about the features on the 2020 Ford Escape. Then went in and handled all the paperwork with ease. Everything was fantastic from start to end and no stress on making the purchase. More