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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,822 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,822 reviews

October 17, 2025

Great excellent car and service being doing this for 5 half years and proballey for more years thank you . More

by richardvmadrid535311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny sanchez
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're looking forward to many more years of doing business together! Thank you for continuing to trust our team with your Honda needs, Richard. Our crew is dedicated to keeping every journey as smooth as the first. See you next time!

October 16, 2025

Felt like I was being pushed to get service that I didn’t need. Hadn’t even inspected my car and were already quoting me $600 service when I only went in for an oil change. Overheard coworkers talking about More

by jesscontrerras21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback, Jess. Our goal at the service center is total customer satisfaction, and we regret to hear that your recent visit didn't meet those expectations. Please contact us at a time that works for you so that we can discuss your recent experience further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 16, 2025

Always helpful and informative and very knowledgeable thank you Trevor Rodriguez for your great service advice More

by walterjmarshalld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Trevor wants to thank you for the shoutout, Walter! Since we're always making strides and looking to improve, what are some ways our team can earn that fifth star from you next time? Let us know and we'll be happy to hear it!

October 16, 2025

Large inventory so likely to have something matching your needs. Internet option manager was nice and made the process less of haggling pain. More

by tan_minh_le
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Mares
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Convenient tools and a huge selection of Hondas make a great combination! Thanks for giving our team your seal of approval. You can count on us for all your future Honda needs, too!

October 16, 2025

My service was very good the service provider was prompt and got me in and out I will continuously use Norm reeves Honda for all my car needs More

by lilladwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent 5-star review! We’re thrilled to know that our service team took great care of your vehicle. Stop by anytime or reach out if we can help with your next maintenance visit!

October 16, 2025

C With a quota, it takes 230 minutes for a service, they scratch your car and say that's how it was. More

by Sergio.cruz81
Recommend Dealer
No
Employees Worked With
Manuel Sánchez
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your review, Sergio, as it does not sound like the kind of customer experience we provide. Whenever you are available, please contact us so we can learn more about your recent visit and work toward a solution. We look forward to hearing from you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 16, 2025

Amazing customer service thank you to jo jo he helped me with my new car . More

by aldoe9503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jojo has the skills and smarts you need in a sales rep! Congratulations on your newest Honda. We hope you have an epic road trip planned!

October 16, 2025

Julie made the whole thing work. She's personable effectively swift and knows her stuff. Every customer service worker strive should be like her. More

by rodkl
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

This review encapsulates everything our team strives for! Julie appreciates you taking the time to write about your experience. After all, everyone likes to be recognized for their efforts at work. If there is anything else you need, our staff is ready to hop to it!

October 15, 2025

Was taken care of The norm reeves way ! Proud JDM /honda owner will continue to use nor reeves as my preferred dealer thank you. More

by Rgonzales91
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Oct 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's an honor to be your preferred dealer! Thank you! We're so thrilled that George delivered the level of care you've come to expect from our team. We'll keep it up for next time!

October 15, 2025

Everyone was very professional and provided great customer service. I would recommend this dealer to others. More

by Lperez0887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Oct 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re raising a mug of pumpkin-spiced gratitude to you for this review! Ruben and the crew take pride in keeping every visit warm and professional, and it sounds like your experience hit all the right notes. Thanks for spreading the seasonal spirit our way. We’ll see you next time!

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